Trashing Sewell's Parts department on this website is not a very smart move. They are first class, take care of problems, price aggresively and care immensely about CL members. I think you should pic your words more carefully and pick up the phone. Two weeks ago I called 3 times and all 3 times someone picked up the phone.
2009 IS 350 - X PAC - Tungsten Pearl - Grey interior and wood - Premium - HID - Rear Spoiler - Tinted Windows - No mods for me!
2004 Honda S2000 - 1995 BMW M3 - 1989 Nissan 240SX - 1976 BMW 2002 -1981 Ferrari 308 GTB owned 50/50 with my brother
Although i love sewell for their aggressive pricing and fast shipping, i do have to admit they can at times be hard to get in contact with. Im talking about PM's and email specifically. It can be a bit frustrating at times. For example i ordered 3 products last week and one of them was on backorder. I emailed them that i would like to get a refund on the product and buy it later since i was leaving the country, but they never responded and sent out the product a few days later. This bothered me a bit. To say their customer service is bad is wrong, but i wish they paid more attention to their emails.
2006 IS250 AWD - Black Onyx- First Car
Mod List-Polished Linea Corse Dyna l Megan EZ Coilovers l Roof+Trunk Spoiler l GFX Front Lip +Rear Lip l ISF Style Grille l Carbon Fiber Overlay l 6000k HID Low Beam l Putco Jet Yellow Fog Lights I Black Headlight Housing l M2 Exhaust l Top Fuel Intake l LED Turn Signals l AVS Visors
I wanted the chrome door **** lock but didn't think it's worth it for such a small touch. I agree, their customer service isn't bad but I emailed/PM'ed them like 4 times and only got one reply but at least they did what I wanted.
Closing this thread cause there's tons of info in the thread provided, and this is becoming more of a sewell customer service discussion.
2010 IS350C -- Obsidian / Black; luxury pkg SOLD
Mods: 19" ISSforged FM-8 w/ Michelin Pilot Sport PS2 | F-sport exhaust, intake, springs, shocks, sways, & **** | LX-Mode chrome handles | Sport Pedals | PIAA Yellow fogs
And no, it's not an F-sport
2006 IS350 -- Blue Onyx Pearl / Sterling; premium pkg SOLD