IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

06 is350 with dead audio

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Old 12-31-11, 01:02 AM
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TheAnhDy
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Default 06 is350 with dead audio

I have a 2006 is350 with Nav and Mark Levinson at 55k miles. My Nav, Bluetooth, and A/C are still working properly but my radio and CD changer do NOT have any sound output.

I can go into my radio preset stations but there is no sound. When I press SCAN to search for other stations it just scans forever without stopping like no radio stations exist. This happens with both FM and AM freq.

I don't have any CDs in the changer but when I tried to load a CD, the load button and eject button do NOT respond; the yellow/green lights don't light up anymore.

I have a VAIS iPod connector and the iPod is playing sound just fine so it's not my speakers, the volume control still works.

I've tried turning off the car and restarting, the radio came back a few times but now it's completely dead. I've disconnected the negative battery cable but that didn't solve the problem.

Please help! Thank you
Old 12-31-11, 09:15 AM
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Gville350
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So with using the ipod connector and ipod you can play and hear sound. So that narrows it down...its not the amp or the speakers. So is your NAV screen working as normal? All the nav, HVAC, audio, etc functions correctly on the touchscreen? If so, its not the usual touchscreen failure that we read so much about on here. Perhaps it is narrowed down to just the ML lower changer portion epic failure?
Old 12-31-11, 10:44 AM
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TheAnhDy
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Yes just the lower portion that is not working properly. I'll try to remove the whole head unit and reinstall all connectors this weekend to see. It's so bad that ML would break down just after 5 years and 55k miles
Old 12-31-11, 11:09 AM
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dorkacho
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I could be wrong, but you might need an multi media update on your computer , I just had mine done yesterday at the dealer for free.
Old 12-31-11, 06:03 PM
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TheAnhDy
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I went to dealer, they said the only update is the DVD Map which I already have.
Old 01-01-12, 10:58 PM
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I see Good to know
Old 04-11-12, 02:21 PM
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JaxIS
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Did you ever find a fix for this? Mine has begun (intermittently) exhibiting the EXACT same behaviour.

Thanks,
Don
Old 09-02-12, 10:51 AM
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TheAnhDy
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nope sorry no fix
Old 09-02-12, 12:36 PM
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Shervin350
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had the same problem, i made a thread about it if you go back you can see i had same issue, took to dealership but i was out of warranty but i had extended warranty from easy care, they replace the radio, not the nav just the bottom part, go to the hidden information to see what says failed.
Old 09-02-12, 12:41 PM
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NimaM
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Originally Posted by Shervin350
had the same problem, i made a thread about it if you go back you can see i had same issue, took to dealership but i was out of warranty but i had extended warranty from easy care, they replace the radio, not the nav just the bottom part, go to the hidden information to see what says failed.
Shervin,

How do you go to the hidden information section?
Old 09-02-12, 01:02 PM
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Shervin350
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Originally Posted by NimaM
Shervin,

How do you go to the hidden information section?
Do you have navi?
Old 09-02-12, 01:03 PM
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Shervin350
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i know the TheAnhDy has navi with ML same as me, idk how to check on non navi tho
Old 09-02-12, 01:12 PM
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Shervin350
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this is if you have a navi, first hold the "info" button (I did it for about 5 secs) then switch your parking light switch from off-to parking lights-repeatedly while still holding the info button....it takes about 5-6 cycles...an poof the NAV screen enter yet another Service menu.
i had the audio fail as you see in the picture thats why i had no sound, but my aux was playing perfectly fine
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Old 09-02-12, 01:57 PM
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Originally Posted by Shervin350
Do you have navi?
Yes, I do.
Old 09-02-12, 01:57 PM
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Originally Posted by Shervin350
this is if you have a navi, first hold the "info" button (I did it for about 5 secs) then switch your parking light switch from off-to parking lights-repeatedly while still holding the info button....it takes about 5-6 cycles...an poof the NAV screen enter yet another Service menu.
i had the audio fail as you see in the picture thats why i had no sound, but my aux was playing perfectly fine
Thanks a lot.


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