IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

Holla if you HATE your local Dealer, of if they are just crooks.

Old 07-21-11, 12:59 PM
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RAMAIR
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Default Holla if you HATE your local Dealer, of if they are just crooks.

Lexus of Omaha is the BIGGEST waste of a dealer ever... you call for a TSB they try and give you the run around, if you buy parts they charge you double... I have a reciept here for two Oil filters for an IS250 for $20.00, from what I can order SHIPPED from Sewell for like 11 bucks... I went to buy Brake Fluid.... $14.95 for one!!! I ordered 3 shipped from Seawell for less then 20 bucks... Every time I go there they want to charge me hundreds of dollars for unnecessary work, or just outrageous amounts for general maintanince. I personally now go to the dealer on guard that they are trying to rip me off, what is really sad is I see people in the lobby waiting for their cars paying thousands of dollars because they dont know better!


THIS SEEMS TO BE A GROWING TREND>

-Anyone have a Good Dealer in their area... or are they all like this>?
Old 07-21-11, 01:10 PM
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langjaykev
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its a dealership.. they are all like this.

Sewell is jus awesome
Old 07-21-11, 01:15 PM
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cloo7
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sorry to hear that.... every dealerships are not created equal though
Old 07-21-11, 01:27 PM
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Gville350
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They're not called "stealerships" for nothing! LOL
Old 07-21-11, 01:40 PM
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KillaIS250
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It's not anything new that dealers up-charge on parts. It's just the way dealerships are. If your going to a dealership that is really pushing you on things you don't need, might be time to find a new dealership to take your car to. Maintenance is pretty expensive at any dealership though, someone has to pay for the building, utilities, etc and for all those "freebies" in the lobby
Old 07-21-11, 02:03 PM
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shadowman
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Dealers charge that much because people don't know how to do enough research.

Labor charges are at least $100 per hour on our cars. Parts cost $$$$ at dealers. If you know how to change an oil you can save a ton of money over time or take it else for cheaper.

There are some things to service your car at a dealer and there are some parts to buy from dealer. If you go in for something like a windshield washer fluid, you are asking to be ripped off. Just the general stuff from Autozone and save $.
Old 07-21-11, 02:10 PM
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KillaIS250
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oo i forgot the loaner car, you pay for the loaner too in the service cost
Old 07-21-11, 02:19 PM
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kinglexus99
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Lexus of Westminster in socal is pretty decent. My SA Devon Hardwick is pretty dope too. She always goes out of her way for me and my constant warranty work.

They had a better deal on the f-sport intake than sewell too.

I think it just depends on the dealership and the area. Either way though anything dealership is going to cost you more $$$ so accept it or take your car to a local hole in the wall shop.
Old 07-21-11, 03:37 PM
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Lexus of Westminster is awesome. I made the mistake of going to Newport once because I was close and they tried to charge me sky rocket prices
Old 07-21-11, 03:58 PM
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Originally Posted by shadowman
Dealers charge that much because people don't know how to do enough research.

Labor charges are at least $100 per hour on our cars. Parts cost $$$$ at dealers. If you know how to change an oil you can save a ton of money over time or take it else for cheaper.

There are some things to service your car at a dealer and there are some parts to buy from dealer. If you go in for something like a windshield washer fluid, you are asking to be ripped off. Just the general stuff from Autozone and save $.
I agree with Shadow. You have to do your research before entering a dealership. They tried charging me over $500 to program my TPMS sensors.
Old 07-21-11, 04:10 PM
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DenIS250
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sewell FTW!
Old 07-21-11, 08:55 PM
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Hendrick Lexus in Charlotte,NC is awesome also. Never had any issues with them, and they go out of their way to make sure you are 100% satisfied
Old 07-21-11, 09:00 PM
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lpdiddy
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Concord Lexus 94520 sucks and they are racists! Never go there!
Old 07-21-11, 09:07 PM
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Rivercenter Lexus in Cincinnati has treated me great so far. Best experience I've had at a dealership, everyone has been great to work with.
Old 07-21-11, 09:14 PM
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Ive heard horror stories about Lexus of Pembroke Pines in South FL but I have no complaints! My SA goes out of his way to help me with anything

Last edited by bob4256; 07-21-11 at 09:15 PM. Reason: Wrong text

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