2010 Lexus IS250 Gas pedal Recall question
04-27-11, 02:59 PM
#17
Driver School Candidate
If they didn't perform the entire recall and get caught, Lexus will HAMMER them. They are not allowed to perform partial recalls.
The brake override is unobtrusive. You can still powerbrake your car. It only takes over under specific situations, which include high throttle angles, but the accellerator MUST be pressed first, then the brake, and the vehicle must be moving above a set speed (15mph IIRC).
--dennis
The brake override is unobtrusive. You can still powerbrake your car. It only takes over under specific situations, which include high throttle angles, but the accellerator MUST be pressed first, then the brake, and the vehicle must be moving above a set speed (15mph IIRC).
--dennis
04-28-11, 12:13 PM
#18
The brake override is optional, if a customer requests it not be performed that is your choice. Lexus will not hammer anyone for it.
Everything is optional, it's your car, you say what gets done to it, the final say is always the customer.
Jeff
Everything is optional, it's your car, you say what gets done to it, the final say is always the customer.
Jeff
Last edited by Jeff Lange; 04-28-11 at 12:22 PM.
04-28-11, 12:36 PM
#19
Looking into it further, this is what the recall says in the USA:
In Canada, they actually do list operation codes for any combination of the campaign. Doing just one thing, 2 things or all 3 parts. It seems they are more sticky about this in the USA, but ultimately it should still be your choice, in my opinion, but it seems I may be out of my element on what the USA policy from Lexus USA is.
Jeff
Originally Posted by Campaign 9LG
Although Lexus is making every effort to replace the Lexus Genuine All Weather Floor Mats (AWFMs) with newly designed
ones in the vehicles covered by Safety Recall 9LG, some customers have decided to retain their original Lexus AWFMs. In
these cases, we request that the following verbiage be written on the Repair Order and signed by the customer:
What If a Customer Does Not Want Safety Recall 9LG Performed
Although Lexus is making every effort to quickly remedy all vehicles covered by Safety Recall 9LG, in rare cases customers
may decline the remedy. In these cases, we request you to work with the customer, following these steps:
1. Determine why the customer has declined the Safety Recall 9LG remedy. Utilize the Safety Recall 9LG Q&A and the
Service Consultant Job Aid to educate the customer on the remedy as necessary.
2. Remind the customer (as stated in the Owner’s Letter) that if they are not satisfied with the modification of the
accelerator pedal after it is completed, a replacement accelerator pedal will be offered.
3. Immediately contact your Field Technical Specialist (FTS) for further instructions.
ones in the vehicles covered by Safety Recall 9LG, some customers have decided to retain their original Lexus AWFMs. In
these cases, we request that the following verbiage be written on the Repair Order and signed by the customer:
What If a Customer Does Not Want Safety Recall 9LG Performed
Although Lexus is making every effort to quickly remedy all vehicles covered by Safety Recall 9LG, in rare cases customers
may decline the remedy. In these cases, we request you to work with the customer, following these steps:
1. Determine why the customer has declined the Safety Recall 9LG remedy. Utilize the Safety Recall 9LG Q&A and the
Service Consultant Job Aid to educate the customer on the remedy as necessary.
2. Remind the customer (as stated in the Owner’s Letter) that if they are not satisfied with the modification of the
accelerator pedal after it is completed, a replacement accelerator pedal will be offered.
3. Immediately contact your Field Technical Specialist (FTS) for further instructions.
Jeff
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