NAVI issues! touch screen not working!
07-22-10, 01:45 PM
#18
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Same thing happened to me. I had to replace the stock screen. Dealer quoted me $2,500 or so to fix, but my service advisor advised me to call Lexus and complain. i was out of my warranty by miles, but I was still within the year warranty. I called Lexus and they initially refused to help me, I simply voiced my dissatisfaction and said that this would affect my next vehicle purchase decision. She later called me back and said that they changed their mind and agreed to pay for half.
So in the end, i still had to cough up around $1300, but I got a brand new unit.
Hope that helps, good luck!
The $1300 was for the NAV fix as well as an 80,000 mile maintenance.
So in the end, i still had to cough up around $1300, but I got a brand new unit.
Hope that helps, good luck!
The $1300 was for the NAV fix as well as an 80,000 mile maintenance.
08-03-10, 06:54 PM
#19
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my 08 nav screen just died -only moves a bit on the map window, so its not indexing right...my stealership in houston just quoted me 8K to replace the unit - they said my screen has been impacted...and its not covered by warranty. there wasnt an impact, it just stopped working - now that the dealership has looked at it, I am sure it has an impact now 
does anyone have a non nav unit for sale just to replace it with?
does anyone have a non nav unit for sale just to replace it with?
08-03-10, 07:48 PM
#20
This is why I refuse to get a built-in nav, there's the cost itself (usually a couple of grand that only adds a couple of hundred to resale in a few years), then there's something esle (potentially very costly) that can go wrong out of warranty. I heard of a similar issue like this with Nissans a few years ago, where the Nav was screwing up for folks outside of warranty and they had to replace pretty much the entire center console for mucho thousands... that's just nuts.
To be honest, I wouldn't have even got a moonroof in my IS if there was some way I could avoid it and saved some money... if they want to throw it into a car for free I'll take it (the Lexus isn't available without it), but although I think they look nice, I wouldn't use it enough to want to pay for it, and more importantly its yet another moving part, something else to potentially go wrong, leak, etc. (although I have a little more faith in Lexus/Toyota in this area).
08-03-10, 08:15 PM
#21
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Hey guys, I just wanted to present 1 other option. The FlyAudio CAN work with the factory nav cars. It's not as straight forward (ie plug and play) as for the standard radio cars, but it is possible. It certainly presents a decent option at the $1,000 to $2,000 price range as opposed to the dealerships who are quoting $6,000 - $8,000 to replace the factory navigation. Here is a link to the thread outlining the procedure.
https://www.clublexus.com/forums/is-...-levinson.html
https://www.clublexus.com/forums/is-...-levinson.html
08-05-10, 07:23 PM
#22
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08-06-10, 10:03 AM
#24
I wish one could just replace the screen and not the whole unit itself. Everything in the unit is working fine, it's just the stupid screen. In fact, it's the digitizer and not even the lcd itself. Is there a way to order a screen and swap it into the unit. Dealers are always going to replace the whole thing....easy way out...bums.
01-11-11, 03:42 PM
#27
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All IS 250, 350 Nav touch screen issues.... Look on ebay for joewashere for a refurbished unit. Search Ebay for Lexus Navigation Repair I just sent him my unit. This is the best option out there, I have been looking for a year!
