7/1/2010 Engine stalling valve spring replacement recall (merged threads)
#364
Driver
Join Date: Mar 2002
Location: Ontario, Canada
Posts: 183
Likes: 0
Received 0 Likes
on
0 Posts
I just had mine done 8 days ago .... been experiencing erratic rpm's (cycles up and down from 1000-1500rpm for 30 seconds on a cold start) and more vibration at idle as well. Go's back to the dealer Tuesday....My first thought was that an oxygen or air flow sensor was left unplugged .... but maybe the bozo's have been careless with the rebuild and/or missed a step.
.....
.....
We'll see how my first cold start goes in the morning, tomorrow.
KC
#365
Just dropped mine off at the dealer. This particular dealer does NOT take appointments. I even called before hand trying to work that out. Anyway, I get there and he tells me is a 10 day wait, but I can have a loaner. Then he proceeds to tell me I have to pay $5/day for the loaner. Wouldn't be a big deal if it was a 3 day job, but $50?!
Oh, and the kicker... if they have my car over my Thanksgiving holiday I can't go home to Jersey b/c the loaner is only insured in the tri-state DC area... which means now I have to RENT a car?
Give me an f'ing break. This is the THIRD unhappy Lexus service experience I've had in 2 years.
Oh, and the kicker... if they have my car over my Thanksgiving holiday I can't go home to Jersey b/c the loaner is only insured in the tri-state DC area... which means now I have to RENT a car?
Give me an f'ing break. This is the THIRD unhappy Lexus service experience I've had in 2 years.
#366
Lexus Fanatic
iTrader: (1)
Just dropped mine off at the dealer. This particular dealer does NOT take appointments. I even called before hand trying to work that out. Anyway, I get there and he tells me is a 10 day wait, but I can have a loaner. Then he proceeds to tell me I have to pay $5/day for the loaner. Wouldn't be a big deal if it was a 3 day job, but $50?!
Oh, and the kicker... if they have my car over my Thanksgiving holiday I can't go home to Jersey b/c the loaner is only insured in the tri-state DC area... which means now I have to RENT a car?
Give me an f'ing break. This is the THIRD unhappy Lexus service experience I've had in 2 years.
Oh, and the kicker... if they have my car over my Thanksgiving holiday I can't go home to Jersey b/c the loaner is only insured in the tri-state DC area... which means now I have to RENT a car?
Give me an f'ing break. This is the THIRD unhappy Lexus service experience I've had in 2 years.
Pretty sure the dealer is required to provide a free loaner for any service that will exceed 8 hours.
I'd call Lexus corporate if I were you... especially with it being part of a recall.
#367
I may very well do that. I was trying to be patient and reasonable, but this could prove to be expensive if I have to rent a car for the holidays on top of the $50 ridiculousness of the loaner.
#368
Lexus Test Driver
iTrader: (14)
Join Date: Apr 2009
Location: ca
Posts: 872
Likes: 0
Received 0 Likes
on
0 Posts
I just dropped my car to the dealership a couple of days ago to get the valve spring done. Will let u guys know what happens. My fingers are triple crossed. Hope everything goes well and I won't notice any difference.
#369
#372
Lexus Fanatic
iTrader: (1)
The 8 hour/overnight policy is the "offical" one from Lexus that is the minimum a dealer must do for you. They're always free to do more to try and earn your business.
#374
Valve Spring Recall done in S.Florida..
Got my recall done at lexus of west kendal took em exactly one week i did all 3 the accelerator pedal, valve spring and the newest recall the one for the brakes, the service advisor said my car was the first one to the the brakes done @ that dealership. Until now the car is running perfect. And hope stays like that
#375
I may call them for status and let them know that if they can't get it done that I'll be picking up the car and taking it to Lindsay. I'm so absolutely sick of Pohanka Lexus. They've treated me like an *** since day one.