Is this covered under warranty?
12-01-10, 10:21 AM
#46
Just got mine done. In the meantime I was eyeballin' an ISF in USB. Would rather have the white, though. They are going to call me back with a trade in value on Micaiah.
Last edited by Micaiah; 12-01-10 at 10:32 AM.
12-01-10, 02:46 PM
#49
I didn't ask. They had the part already there, that's why I didn't have to wait. Remember, this dealership has never heard of this so I don't think they would even know. I'm just wondering why they happened to have the part already in stock there.
03-22-11, 06:05 AM
#51
I'm having the exact same issues, just bought my '07 IS350 2 months ago. It's not covered under the original factory warranty anymore but it's covered by CPO and VSA warranties, but one of the excluded items on these policies is clearly stated as "weatherstripping" and "interior and exterior trim", so I would expect the dealer to balk.
Anyone had experience with getting these items fixed on a car out of factory warranty either 1) free of charge from the dealer or 2) under CPO or VSA warranty?
Thanks!
Anyone had experience with getting these items fixed on a car out of factory warranty either 1) free of charge from the dealer or 2) under CPO or VSA warranty?
Thanks!
03-22-11, 07:22 AM
#52
FYI the guy was telling me at first that it wasn't covered due to wear and tear and he pointed out that weather stripping was indeed listed on the "not covered" list. But in my case, I pointed out that mine was an indoor car, I showed him the miles since I bought it (under 1,000) and that I had only had it a few months. The original owner had it 9 months and I had it only a few.
He agreed and that's when he pushed with corporate.
Didn't you just buy it recently? It could be that THAT is the reason they are covering it. It's new to you and you shouldn't have to deal with these things already. You're lucky.
He agreed and that's when he pushed with corporate.
Didn't you just buy it recently? It could be that THAT is the reason they are covering it. It's new to you and you shouldn't have to deal with these things already. You're lucky.
Last edited by Micaiah; 03-22-11 at 07:26 AM.
03-23-11, 08:16 PM
#53
FYI the guy was telling me at first that it wasn't covered due to wear and tear and he pointed out that weather stripping was indeed listed on the "not covered" list. But in my case, I pointed out that mine was an indoor car, I showed him the miles since I bought it (under 1,000) and that I had only had it a few months. The original owner had it 9 months and I had it only a few.
He agreed and that's when he pushed with corporate.
Didn't you just buy it recently? It could be that THAT is the reason they are covering it. It's new to you and you shouldn't have to deal with these things already. You're lucky.
He agreed and that's when he pushed with corporate.
Didn't you just buy it recently? It could be that THAT is the reason they are covering it. It's new to you and you shouldn't have to deal with these things already. You're lucky.
03-24-11, 07:36 AM
#54
Found a mini-DIY here: https://www.clublexus.com/forums/5332462-post4.html
In any case, I'm going into the dealer I bought the car from this Saturday to address several issues, one of them being this weatherstripping going bad. My car's an '07 IS350 with 56k, so out of factory warranty but under both CPO and VSA warranties. What I understand from the dealers and reading the forums is that replacement of this windshield molding IS covered by the factory 4 yr/50k warranty but NOT by the CPO/VSA warranties, because weatherstripping and exterior trim are excluded items.
I plan on going in to my dealer armed with as much info as possible. I've printed all the photos on this thread of others having the same issue. I want to make it clear to the dealer (and the area Lexus rep if it gets that far) that this issue is NOT wear and tear and does NOT have to do with how the car is used, it's simply a failure of poor quality materials and workmanship. There are people on here who garage their cars all the time and people who leave their car outside in the winter, all with the same problem.
What I ask is this: if you have this issue, can you provide more pictures? Also, has there ever been a TSIB for this? I need all the ammo I can get.
Thanks!
In any case, I'm going into the dealer I bought the car from this Saturday to address several issues, one of them being this weatherstripping going bad. My car's an '07 IS350 with 56k, so out of factory warranty but under both CPO and VSA warranties. What I understand from the dealers and reading the forums is that replacement of this windshield molding IS covered by the factory 4 yr/50k warranty but NOT by the CPO/VSA warranties, because weatherstripping and exterior trim are excluded items.
I plan on going in to my dealer armed with as much info as possible. I've printed all the photos on this thread of others having the same issue. I want to make it clear to the dealer (and the area Lexus rep if it gets that far) that this issue is NOT wear and tear and does NOT have to do with how the car is used, it's simply a failure of poor quality materials and workmanship. There are people on here who garage their cars all the time and people who leave their car outside in the winter, all with the same problem.
What I ask is this: if you have this issue, can you provide more pictures? Also, has there ever been a TSIB for this? I need all the ammo I can get.
Thanks!
03-24-11, 07:45 AM
#55
Found a mini-DIY here: https://www.clublexus.com/forums/5332462-post4.html
What I ask is this: if you have this issue, can you provide more pictures? Also, has there ever been a TSIB for this? I need all the ammo I can get.
Thanks!
What I ask is this: if you have this issue, can you provide more pictures? Also, has there ever been a TSIB for this? I need all the ammo I can get.
Thanks!
03-24-11, 09:19 AM
#56
Driver School Candidate
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trim
[QUOTE=scalum1994;4288350]I recently noticed a few things:
1. The windshield rubber seal has cracked (pic 1). A piece seems to be missing as well on the top of the windshield on the driver's side (pic 2)
2. Part of the rear driver's side window seal appears to be cracking (pic 3).
Will they replace this under warranty if I bring to a dealership?
Thanks.
p.S. sorry for the quality of these pics. they were taken with an iphone.[/QU go to lexus website. live chat or call.that what i did moment ago and they say will replace for free...
1. The windshield rubber seal has cracked (pic 1). A piece seems to be missing as well on the top of the windshield on the driver's side (pic 2)
2. Part of the rear driver's side window seal appears to be cracking (pic 3).
Will they replace this under warranty if I bring to a dealership?
Thanks.
p.S. sorry for the quality of these pics. they were taken with an iphone.[/QU go to lexus website. live chat or call.that what i did moment ago and they say will replace for free...
03-24-11, 02:11 PM
#60
Lexus Test Driver
Found a mini-DIY here: https://www.clublexus.com/forums/5332462-post4.html
In any case, I'm going into the dealer I bought the car from this Saturday to address several issues, one of them being this weatherstripping going bad. My car's an '07 IS350 with 56k, so out of factory warranty but under both CPO and VSA warranties. What I understand from the dealers and reading the forums is that replacement of this windshield molding IS covered by the factory 4 yr/50k warranty but NOT by the CPO/VSA warranties, because weatherstripping and exterior trim are excluded items.
I plan on going in to my dealer armed with as much info as possible. I've printed all the photos on this thread of others having the same issue. I want to make it clear to the dealer (and the area Lexus rep if it gets that far) that this issue is NOT wear and tear and does NOT have to do with how the car is used, it's simply a failure of poor quality materials and workmanship. There are people on here who garage their cars all the time and people who leave their car outside in the winter, all with the same problem.
What I ask is this: if you have this issue, can you provide more pictures? Also, has there ever been a TSIB for this? I need all the ammo I can get.
Thanks!
In any case, I'm going into the dealer I bought the car from this Saturday to address several issues, one of them being this weatherstripping going bad. My car's an '07 IS350 with 56k, so out of factory warranty but under both CPO and VSA warranties. What I understand from the dealers and reading the forums is that replacement of this windshield molding IS covered by the factory 4 yr/50k warranty but NOT by the CPO/VSA warranties, because weatherstripping and exterior trim are excluded items.
I plan on going in to my dealer armed with as much info as possible. I've printed all the photos on this thread of others having the same issue. I want to make it clear to the dealer (and the area Lexus rep if it gets that far) that this issue is NOT wear and tear and does NOT have to do with how the car is used, it's simply a failure of poor quality materials and workmanship. There are people on here who garage their cars all the time and people who leave their car outside in the winter, all with the same problem.
What I ask is this: if you have this issue, can you provide more pictures? Also, has there ever been a TSIB for this? I need all the ammo I can get.
Thanks!