Lexus Roadside Assist is asking for trouble

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04-01-08, 07:27 PM

#31

shn7926

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ride with whomever you choose. i was just trying to make a legal point that big corps get into trouble by having policies that can be construed by lawyers as being dangerous and/or careless, that's all. sorry if anyone was offended or thought my post was off base, to each his/her own.

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04-01-08, 08:38 PM

#32

ecr527

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Quote:

Originally Posted by Brian231

I guess you would have no problem sending your daughter or wife with a stranger even in a circumstance where it could be avoided? IMO, safety is best policy. The OP was just concerned and stated his opinion which is absolutely fine. The underlying theme, I would never gamble with puting anyone at risk when it could be avoided. That is not to say that all shuttle, cab, to-truck and other transport drivers are shady, dishonest, or invoke worrisome thought, but a 50 mile journey to the Lexus dealer with a complete stranger is a bit much IMO.

I wasn't disputing the fact that safety is the best policy. Just like you said, the situation could be avoided, in this case by getting a ride from a family member. If the OP was uncomfortable with his wife riding with the tow truck driver, that's totally understandable and his prerogative to not have her ride in the truck. The towing service was a courtesy provided by Lexus that no one forced anyone to use.