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Old 01-13-06, 02:18 PM   #31
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The LS 430 owners that were involved in the transmission/fuel pump recall got $200 gas cards, I believe ^_^ It's a little surprising to see a value that slightly exceeds that of the LS recall on the IS lol. Good stuff though!!
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Old 01-13-06, 02:28 PM   #32
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Nice gesture from Lexus...no wonder why their customer service rankings remain high
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Old 01-13-06, 08:02 PM   #33
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Quote:
Originally Posted by jabol
I bought my IS250AWD last month. Because of a recall, my pick up date was postponed one week (I got a loaner car - ES330 at that time).

Anyways, I just got home and see a package; I received a letter from Lexus as well as 2GB iPod Nano and XtremeMac Aux. cable - all in appreciation of my time and understanding as well as for being a valued member of the Lexus family (although this is my first Lexus). How cool is that??? Wow...
I received mine in the mail last night!

I thought it was just a welcome letter and a calendar or something. I had no idea it was coming.... They did the recall service on 12/23 and I took delivery on 12/27.

Well done Lexus... What a great way to turn a 'bump in the road' into a positive.

TripleL
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Old 01-20-06, 10:34 AM   #34
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Got mine yesterday. UPS 2nd Day Air from CA.

Cheers,
Kermee
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Old 01-20-06, 11:32 AM   #35
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For everyone that's received a nano- did you definitely receive the letter from lexus informing you of the recall in the first place?
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Old 01-20-06, 11:55 AM   #36
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Quote:
Originally Posted by terp05
For everyone that's received a nano- did you definitely receive the letter from lexus informing you of the recall in the first place?
The letter sent stating that you would be receiving the Nano came from my local dealerhship and not from Lexus Corporate. I received the letter earlier this week, about a week after I had the recall done, and then the iPod Nano showed up yesterday. The letter stated it would be several weeks before I was to receive the iPod, but generally it looks like people are getting them several days after they receive the letter.

Cheers,
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Old 01-20-06, 11:58 AM   #37
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Quote:
Originally Posted by Kermee
The letter sent stating that you would be receiving the Nano came from my local dealerhship and not from Lexus Corporate. I received the letter earlier this week, about a week after I had the recall done, and then the iPod Nano showed up yesterday. The letter stated it would be several weeks before I was to receive the iPod, but generally it looks like people are getting them several days after they receive the letter.

Cheers,
Kermee
When did you have the recall service done?
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Old 01-20-06, 12:31 PM   #38
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Quote:
Originally Posted by MatadorIS
When did you have the recall service done?
Tuesday, Jan 10th.

Cheers,
Kermee
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Old 01-20-06, 03:02 PM   #39
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Cool Free 2GB iPod Nano from Lexus!!

I just received my free 2GB (Black) iPod Nano w/XtremeMac Auxiliary Audio Cable from Lexus Customer Service Group for having the service recall performed on my IS250 AWD Pedal Ass'y!!

Now that's what I call service

Mr. Lex
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Old 01-20-06, 03:42 PM   #40
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Hey! I want my car to be recalled...
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Old 01-20-06, 04:14 PM   #41
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Quote:
Originally Posted by PhilipMSPT
Hey! I want my car to be recalled...
Let's make one happen then. How about..."VSC fails to work properly when driver starts the car with the parking prake on....then foot brake twice....keep the foot brake down....then parking brake twice....keep it down....and repeat, resulting in possible danger to the passengers"?
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Old 01-20-06, 04:28 PM   #42
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lol, that'll force them to admit that they've put secret cheat codes in the cars.
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Old 01-20-06, 08:56 PM   #43
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Quote:
Originally Posted by MR LEX
I just received my free 2GB (Black) iPod Nano w/XtremeMac Auxiliary Audio Cable from Lexus Customer Service Group for having the service recall performed on my IS250 AWD Pedal Ass'y!!

Now that's what I call service

Mr. Lex
When they recall your car, do you get a completely new car or do they just fix the problem part?
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Old 02-02-06, 06:35 AM   #44
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Quote:
Originally Posted by SGT
When they recall your car, do you get a completely new car or do they just fix the problem part?
They fix the problem part.

BTW, I got my IPOD nano yesterday, had the recall work performed about a week and a half ago




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Old 02-02-06, 06:51 AM   #45
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Had my recall done for almost a month, still no ipod nor a letter... -_-
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