Dealer Road Tested My IsF
03-18-15, 03:18 PM
#106
to the OP, I would have done the same thing, which is to notify the dealership of what had happened to your vehicle while in their posession. It seems like they took everything else in their hands after that. WHICH IS HOW IT SHOULD BE. I work in HR and personally know that such actions can be a huge liability for an organization.
Each organization has their own policy and own way of handling them. It is ultimately up to the dealership to make the final call (regardless on any suggestions you may have. ie: i do not want this tech fired but only used as a learning opportunity). Anybody can say that but if the dealership does not find that up to par within their set policies, then further action will be taken (which should not be held accountable by the person who brought up the case of their vehicle being abused).
This was just a very unfortunate situation that did not tend well for the tech that was let go. But it is what it is...In this case, his learning opportunity is to be fired for his actions.
Each organization has their own policy and own way of handling them. It is ultimately up to the dealership to make the final call (regardless on any suggestions you may have. ie: i do not want this tech fired but only used as a learning opportunity). Anybody can say that but if the dealership does not find that up to par within their set policies, then further action will be taken (which should not be held accountable by the person who brought up the case of their vehicle being abused).
This was just a very unfortunate situation that did not tend well for the tech that was let go. But it is what it is...In this case, his learning opportunity is to be fired for his actions.
03-18-15, 03:58 PM
#107
some of the replies here are quite amusing.
so in short:
- tech did something wrong (took customer's car for joyride)
- customer reported to dealership
- dealership made the decision to fire tech
and there are people who think this is wrong and OP should have just moved on? unbelievable. forget about car culture or internet for a moment. how about be an adult and lives up to your own mistakes. every action has a consequence, and a lot of times consequences don't come with "chances" or "forgiveness". one can think how little one thing is when you are an outsider, but all it matters is how your boss feels about it. keep in mind they are the ones who feed you.
imagine you go into an restaurant and see an employee leaving the bathroom without washing his hands. meh, big deal, more than likely you won't get sick and even if you do, it's probably not life-threatening. not to mention tons of other countries won't give a damn about this. so i guess we should just let it go?
you drop a piece of gum here on the pavement in the US and probably no one would care. you do that in singapore and you better get your naked butt ready (at least in the past). all it matters is how your superior / boss think and you know it
so in short:
- tech did something wrong (took customer's car for joyride)
- customer reported to dealership
- dealership made the decision to fire tech
and there are people who think this is wrong and OP should have just moved on? unbelievable. forget about car culture or internet for a moment. how about be an adult and lives up to your own mistakes. every action has a consequence, and a lot of times consequences don't come with "chances" or "forgiveness". one can think how little one thing is when you are an outsider, but all it matters is how your boss feels about it. keep in mind they are the ones who feed you.
imagine you go into an restaurant and see an employee leaving the bathroom without washing his hands. meh, big deal, more than likely you won't get sick and even if you do, it's probably not life-threatening. not to mention tons of other countries won't give a damn about this. so i guess we should just let it go?
you drop a piece of gum here on the pavement in the US and probably no one would care. you do that in singapore and you better get your naked butt ready (at least in the past). all it matters is how your superior / boss think and you know it
Last edited by rominl; 03-18-15 at 09:16 PM.
03-18-15, 07:08 PM
#108
some of the replies here are quite amusing.
so in short:
- tech did something wrong (took customer's car for joyride)
- customer reported to dealership
- dealership made the decision to fire tech
and there are people who think this is wrong and OP should have just moved on? unbelievable. forget about car culture or internet for a moment. how about be an adult and lives up to your own mistakes. every action has a consequence, and a lot of times consequences don't come with "chances" or "forgiveness". one can think how little one thing is when you are an outsider, but all it matters is how your boss feels about it. keep in mind they are the ones who feed you.
imagine you go into an restaurant and see an employee going leaving the bathroom without washing his hands. meh, big deal, more than likely you won't get sick and even if you do, it's probably not life-threatening. not to mention tons of other countries won't give a damn about this. so i guess we should just let it go?
you drop a piece of gum here on the pavement in the US and probably no one would care. you do that in singapore and you better get your naked butt ready (at least in the past). all it matters is how your superior / boss think and you know it
so in short:
- tech did something wrong (took customer's car for joyride)
- customer reported to dealership
- dealership made the decision to fire tech
and there are people who think this is wrong and OP should have just moved on? unbelievable. forget about car culture or internet for a moment. how about be an adult and lives up to your own mistakes. every action has a consequence, and a lot of times consequences don't come with "chances" or "forgiveness". one can think how little one thing is when you are an outsider, but all it matters is how your boss feels about it. keep in mind they are the ones who feed you.
imagine you go into an restaurant and see an employee going leaving the bathroom without washing his hands. meh, big deal, more than likely you won't get sick and even if you do, it's probably not life-threatening. not to mention tons of other countries won't give a damn about this. so i guess we should just let it go?
you drop a piece of gum here on the pavement in the US and probably no one would care. you do that in singapore and you better get your naked butt ready (at least in the past). all it matters is how your superior / boss think and you know it
03-19-15, 07:17 AM
#110
Its not like the OP deliberately told on the Employee and wanted him fired... He had a recorded video and brought it to managers attention... What happens after that is out of OP's control... Simple as that... to many people are rewarded for stupidity in this society... Do dumb ***** pay the consequences.
03-19-15, 08:34 AM
#111
some of the replies here are quite amusing.
so in short:
- tech did something wrong (took customer's car for joyride)
- customer reported to dealership
- dealership made the decision to fire tech
and there are people who think this is wrong and OP should have just moved on? unbelievable. forget about car culture or internet for a moment. how about be an adult and lives up to your own mistakes. every action has a consequence, and a lot of times consequences don't come with "chances" or "forgiveness". one can think how little one thing is when you are an outsider, but all it matters is how your boss feels about it. keep in mind they are the ones who feed you.
imagine you go into an restaurant and see an employee leaving the bathroom without washing his hands. meh, big deal, more than likely you won't get sick and even if you do, it's probably not life-threatening. not to mention tons of other countries won't give a damn about this. so i guess we should just let it go?
you drop a piece of gum here on the pavement in the US and probably no one would care. you do that in singapore and you better get your naked butt ready (at least in the past). all it matters is how your superior / boss think and you know it
so in short:
- tech did something wrong (took customer's car for joyride)
- customer reported to dealership
- dealership made the decision to fire tech
and there are people who think this is wrong and OP should have just moved on? unbelievable. forget about car culture or internet for a moment. how about be an adult and lives up to your own mistakes. every action has a consequence, and a lot of times consequences don't come with "chances" or "forgiveness". one can think how little one thing is when you are an outsider, but all it matters is how your boss feels about it. keep in mind they are the ones who feed you.
imagine you go into an restaurant and see an employee leaving the bathroom without washing his hands. meh, big deal, more than likely you won't get sick and even if you do, it's probably not life-threatening. not to mention tons of other countries won't give a damn about this. so i guess we should just let it go?
you drop a piece of gum here on the pavement in the US and probably no one would care. you do that in singapore and you better get your naked butt ready (at least in the past). all it matters is how your superior / boss think and you know it
03-19-15, 11:21 AM
#112
Pole Position
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I think the saying "don't do the crime if you can't do the time" fits here. Be prepared to be fired when you take a customers car for a joyride. Its none of my business how the dealer handled their internal issues.
03-19-15, 07:24 PM
#115
Lexus Champion
some of the replies here are quite amusing.
so in short:
- tech did something wrong (took customer's car for joyride)
- customer reported to dealership
- dealership made the decision to fire tech
and there are people who think this is wrong and OP should have just moved on? unbelievable.
so in short:
- tech did something wrong (took customer's car for joyride)
- customer reported to dealership
- dealership made the decision to fire tech
and there are people who think this is wrong and OP should have just moved on? unbelievable.
One of the reasons I pay double and triple for dealership service is bc I like to think things like this won't happen from a Lexus dealership staff member. I'd never trust my car under the care of anyone other than a dealer, and that's why I pay more.
The fact that the car didn't even need to be driven (if it was just a interior mirror issue) makes it even worse.
You play, you pay. There are consequences in life.
03-19-15, 08:39 PM
#116
Lexus Champion
iTrader: (20)
that would **** me off. i had this happen a few times. actually one of those time, someone posted out front when the mail man came and said he lived at my place and took the package.
03-20-15, 11:45 AM
#117
03-20-15, 01:56 PM
#118
Lexus Test Driver
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Can you guys hook me up with an ISF so I can take a joyride and push it 120+? It can totally handle it and it's just a car... you can always have insurance get another one if I crash it. It's my dream car so I can't help it but to get a taste. I'll even let you slap me on the wrist afterwards and I won't do it again; At the end of the day, the car is not worth more than my livelihood. Thanks.
On a more serious note, none of us have enough context to know whether this tech is a repeat offender, and that this may have been the final straw. Regardless, intentional reckless driving is serious enough, but this person recklessly drove another person's car to boot. There are very serious legal, liability, financial, and safety implications especially from the perspective of the dealership. This is not a mistake or an error in judgement. This is an intentional and planned action to take a customer's car out of the dealership and find a road where you can take it that fast and try not to get caught. It reflects a lack of character, respect, and integrity, all required for a professional, but especially important in the customer service industry. Even if this is an isolated incident for the tech, this reflects badly on the rest of his/her work.
On a more serious note, none of us have enough context to know whether this tech is a repeat offender, and that this may have been the final straw. Regardless, intentional reckless driving is serious enough, but this person recklessly drove another person's car to boot. There are very serious legal, liability, financial, and safety implications especially from the perspective of the dealership. This is not a mistake or an error in judgement. This is an intentional and planned action to take a customer's car out of the dealership and find a road where you can take it that fast and try not to get caught. It reflects a lack of character, respect, and integrity, all required for a professional, but especially important in the customer service industry. Even if this is an isolated incident for the tech, this reflects badly on the rest of his/her work.
03-20-15, 02:01 PM
#119
Tech Info Resource
iTrader: (2)
Can you guys hook me up with an ISF so I can take a joyride and push it 120+? It can totally handle it and it's just a car... you can always have insurance get another one if I crash it. It's my dream car so I can't help it but to get a taste. I'll even let you slap me on the wrist afterwards and I won't do it again; At the end of the day, the car is not worth more than my livelihood. Thanks.
On a more serious note, none of us have enough context to know whether this tech is a repeat offender, and that this may have been the final straw. Regardless, intentional reckless driving is serious enough, but this person recklessly drove another person's car to boot. There are very serious legal, liability, financial, and safety implications especially from the perspective of the dealership. This is not a mistake or an error in judgement. This is an intentional and planned action to take a customer's car out of the dealership and find a road where you can take it that fast and try not to get caught. It reflects a lack of character, respect, and integrity, all required for a professional, but especially important in the customer service industry. Even if this is an isolated incident for the tech, this reflects badly on the rest of his/her work.
On a more serious note, none of us have enough context to know whether this tech is a repeat offender, and that this may have been the final straw. Regardless, intentional reckless driving is serious enough, but this person recklessly drove another person's car to boot. There are very serious legal, liability, financial, and safety implications especially from the perspective of the dealership. This is not a mistake or an error in judgement. This is an intentional and planned action to take a customer's car out of the dealership and find a road where you can take it that fast and try not to get caught. It reflects a lack of character, respect, and integrity, all required for a professional, but especially important in the customer service industry. Even if this is an isolated incident for the tech, this reflects badly on the rest of his/her work.
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