Dealer Road Tested My IsF
03-09-15, 11:34 AM
#16
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Join Date: Jan 2015
Location: SC
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Wow. These horror stories.... I want a camera and mic set up!?
As crazy as it sounds though, I prefer the Toyota dealers for my Lexus work.
Hope you get it sorted out. An extended warranty sounds like the best possible scenario from this. A free synthetic oil change doesn't sound bad either. Nobody wants to get someone fired for being stupid.... But at the same time it didn't really seem like he wanted his job in the first place?
Post the video!!!!
As crazy as it sounds though, I prefer the Toyota dealers for my Lexus work.
Hope you get it sorted out. An extended warranty sounds like the best possible scenario from this. A free synthetic oil change doesn't sound bad either. Nobody wants to get someone fired for being stupid.... But at the same time it didn't really seem like he wanted his job in the first place?
Post the video!!!!
03-09-15, 11:48 AM
#17
sorry to hear this. This is one reason I run a dash cam in my car. I check the footage after a visit to see if there are any shenanigans going on. I got my rear view mirror replaced because of bad homelink buttons. I saw the footage and saw that they revved my car mildy to hear the exhaust in the service bay. Not a big deal. Sure sounded sweet though. but they didnt even get anywhere near redlining it.
03-09-15, 12:00 PM
#19
Pole Position
No kidding post the video for everybody to see.....
03-09-15, 12:16 PM
#21
Lexus Champion
iTrader: (20)
doesnt matter if their work has been top notch or not, after reporting this, their future work on your car wont change.
you need to report that. if there would of been an accident, they wouldnt even have fixed your car like many scenarios like this that already happened with big dealerships.
you would be spineless if you let something like this go.
you need to report that. if there would of been an accident, they wouldnt even have fixed your car like many scenarios like this that already happened with big dealerships.
you would be spineless if you let something like this go.
03-09-15, 12:35 PM
#23
Yes my typo - Lukas ACE 7900 HD. The camera has gps and xyz accelerometers that are on the video. Plus there is a PC app that lets you view the event on Google maps. As for the test drive, he did it on a feeder road about 1/2 mile long right before the entrance to the dealer. He even spun the tires in the Lexus lot. I am pissed and laughing at the same time.
03-09-15, 01:21 PM
#25
Lexus Fanatic
Dude why are these stories becoming so common. I know fast cars are tempting to joy ride but this is nuts. I checked my mileage and mpgs when I picked mine up recently and all was good. I will watch though.
I can imagine the modified cars attract that much more attention
I can imagine the modified cars attract that much more attention
03-09-15, 01:30 PM
#26
This is something I don't like. Reliable car with the occasion to visit the dealer. There shouldn't be a need to joy ride, but I know it does happen- more often than documented. Honestly, I wouldn't expect a tech to joy ride in the LFA...imagine how pissed off owners would be then, so the same respect should be given to the IS F. Regardless of how fast the car is, one should not be taking it out and pushing it to its limits because 1) it's just bad etiquette as a customer service rep, 2) it can potentially lead to a lawsuit or legal action if the car was damaged (and there have been times when that was the case), and 3) it's not the dealer tech's car- period!
For all of you who have dashcams and hidden cameras, I wouldn't blow up the internet first. I'd take it to the service advisor and then if he/she isn't cooporative, then take it up with corporate. If all else fails, massive hits and responses for a YouTube clip could force some action or at the very least get those immature techs axed.
This is why I always call ahead and schedule a master tech to work on my car if ever I need dealer work for warranty or other items that I'm not able to on my own.
For all of you who have dashcams and hidden cameras, I wouldn't blow up the internet first. I'd take it to the service advisor and then if he/she isn't cooporative, then take it up with corporate. If all else fails, massive hits and responses for a YouTube clip could force some action or at the very least get those immature techs axed.
This is why I always call ahead and schedule a master tech to work on my car if ever I need dealer work for warranty or other items that I'm not able to on my own.
03-09-15, 01:42 PM
#27
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03-09-15, 06:07 PM
#28
Another lower cost method if you have Navigation. When leaving your car with a Valet or Mechanic open up "Show on Map" and select "Route Trace". Set the screen back to Audio (you have already turned off "Auto Screen Change to save your sanity, right?). When you get her back bring up the map and there will be the
"bread crumbs", red/white dots revealing the route with faster sections spaced farther apart. I have never seen 120 MPH documented this way... Reopen Route Trace and when you turn it off it will ask if you want to save the evidence. No date stamp however
"bread crumbs", red/white dots revealing the route with faster sections spaced farther apart. I have never seen 120 MPH documented this way... Reopen Route Trace and when you turn it off it will ask if you want to save the evidence. No date stamp however
03-09-15, 08:34 PM
#30
Thanks for all the responses! I have emailed the dealer and have asked for personal phone call to let them know what has happen. I will keep everyone updated. I will see how it goes. According to the data on the video the actual speed was 128 mph and I bet without a helmet! lol