"ELF" Fuel Pressure Sensor Leak *Remedy Available*
#121
Instructor
#122
Go a couple pages back and my is the worst one with all the tape holding the wiring protector together. So to answer, no everything did not go smooth.
That's weird that master tech from lexus said they are not liable for anything is broken after the ELF is performed but is it proper protocol to not tell the customer it's was broken after the recall was done before he or she leaves the dealership??? Or do we just tape it up and send them on their way?
That's weird that master tech from lexus said they are not liable for anything is broken after the ELF is performed but is it proper protocol to not tell the customer it's was broken after the recall was done before he or she leaves the dealership??? Or do we just tape it up and send them on their way?
#123
Dealership Update
Took my car back to the dealership and spoke with the Service Manager and Director. Long story short, both apologized for the Technicians actions and said it was unacceptable to tape it back up and since they broke it, they should have fixed it.
They have ordered a new cover for both my car and my bro in-laws F and will install when they come in. Furthermore, they stated that if they see this is a common breakage problem for this or any car having a recall, they will add it in as part of the fix.
It looks like the dealership is stepping up and taking ownership so although it was totally wrong what the tech did, they want to make it right.
I also requested them to check all wire harnesses under or around the cover and replace any that may have been compromised during the recall. They stated they will fix anything related to this and do a full safety inspection. The shop Forman will also inspect the techs work after completion. It all sounds good so I'll update again when the repair is complete. Don't settle for the BS that they won't fix it, they will.
They have ordered a new cover for both my car and my bro in-laws F and will install when they come in. Furthermore, they stated that if they see this is a common breakage problem for this or any car having a recall, they will add it in as part of the fix.
It looks like the dealership is stepping up and taking ownership so although it was totally wrong what the tech did, they want to make it right.
I also requested them to check all wire harnesses under or around the cover and replace any that may have been compromised during the recall. They stated they will fix anything related to this and do a full safety inspection. The shop Forman will also inspect the techs work after completion. It all sounds good so I'll update again when the repair is complete. Don't settle for the BS that they won't fix it, they will.
#125
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Location: California
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Go a couple pages back and my is the worst one with all the tape holding the wiring protector together. So to answer, no everything did not go smooth.
That's weird that master tech from lexus said they are not liable for anything is broken after the ELF is performed but is it proper protocol to not tell the customer it's was broken after the recall was done before he or she leaves the dealership??? Or do we just tape it up and send them on their way?
That's weird that master tech from lexus said they are not liable for anything is broken after the ELF is performed but is it proper protocol to not tell the customer it's was broken after the recall was done before he or she leaves the dealership??? Or do we just tape it up and send them on their way?
I'm looking for a new dealer to do this recall. Lexus San Diego did my cooling fan recall it took them 4 days and when I got the car back my MPG was down to 7mpg so either they let the car idle for 3 hours or someone drove the crap out of it. Not going back there.... now Carlsbad does this to you.... That leaves Lexus of Escondido or El Cajon... Maybe I should wait until I smell gas car only has 47000 miles on it.
#126
Lead Lap
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That's terrible! Are they going to get you a new part \ fix it for you? What was their response?
I'm looking for a new dealer to do this recall. Lexus San Diego did my cooling fan recall it took them 4 days and when I got the car back my MPG was down to 7mpg so either they let the car idle for 3 hours or someone drove the crap out of it. Not going back there.... now Carlsbad does this to you.... That leaves Lexus of Escondido or El Cajon... Maybe I should wait until I smell gas car only has 47000 miles on it.
I'm looking for a new dealer to do this recall. Lexus San Diego did my cooling fan recall it took them 4 days and when I got the car back my MPG was down to 7mpg so either they let the car idle for 3 hours or someone drove the crap out of it. Not going back there.... now Carlsbad does this to you.... That leaves Lexus of Escondido or El Cajon... Maybe I should wait until I smell gas car only has 47000 miles on it.
#128
#129
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Got mine done. Dropped car off at the dealership on a Friday, but didn't get it back until Monday evening. Dealer said I was the first F to be brought in for the fix and that the repair was difficult due to amount of space in the area of the repair. I also made it clear to the service advisor that I had recorded all my mileage. I had a GS loaner for the weekend so no complaints!
Last edited by 318ISF; 03-10-15 at 02:09 PM. Reason: Left out sentence
#130
Instructor
iTrader: (10)
Ive had a better experience than most. Mine was done at El Cajon Lexus. The bracket cover thing was broken during the recall but they replaced it free of charge. They also found my gas cap not clicking anymore and replaced that to free of charge also. Sorry to hear about other peoples bad experiences.
#131
Pole Position
Last time I called and inquired about this elf and the cooling fan recall, they denied having any knowledge on either.
#132
Racer
iTrader: (2)
Had mine done by a buddy of mine who is a master tech at the dealer.
He said all the plastic is so brittle from age and heat cycling that is breaks when they even just look at it.
Mine is all taped up too.
He ordered a new part for me. Its my daily driver and I care more about function over form....I dont even have any of the plastic covering on the car, under the hood.
He said all the plastic is so brittle from age and heat cycling that is breaks when they even just look at it.
Mine is all taped up too.
He ordered a new part for me. Its my daily driver and I care more about function over form....I dont even have any of the plastic covering on the car, under the hood.
#133
Tech Info Resource
iTrader: (2)
I squeezed mine pretty violently and it did not crack or even attempt to crack. It's hard to believe this explanation. I might have to remove it myself and shoot a video so people can see how sketchy this claim is.
The real issue is, they're on a flat rate fee and they have to beat the scheduled time at a minimum, and do it in half the scheduled time if they're going to make any money on it. If they've never done one, it's just about impossible.
The real issue is, they're on a flat rate fee and they have to beat the scheduled time at a minimum, and do it in half the scheduled time if they're going to make any money on it. If they've never done one, it's just about impossible.
#134
Pole Position
iTrader: (6)
Had mine done by a buddy of mine who is a master tech at the dealer.
He said all the plastic is so brittle from age and heat cycling that is breaks when they even just look at it.
Mine is all taped up too.
He ordered a new part for me. Its my daily driver and I care more about function over form....I dont even have any of the plastic covering on the car, under the hood.
He said all the plastic is so brittle from age and heat cycling that is breaks when they even just look at it.
Mine is all taped up too.
He ordered a new part for me. Its my daily driver and I care more about function over form....I dont even have any of the plastic covering on the car, under the hood.
#135
So I'm going to add some good news to this thread! Just picked up my F today, had the ELF and cooling fan screw campaigns completed. I did get a new water pump and just in time, my power train warranty is only weeks away from expiring! No leak under the manifold at this time. And the master tech removed the plastic shield without breaking it... Yay
When I dropped it off, I did take the time to educate the SA on the current situation that F owners are experiencing using pictures posted from this thread. This helped a lot.
When I dropped it off, I did take the time to educate the SA on the current situation that F owners are experiencing using pictures posted from this thread. This helped a lot.