Standard oil change at dealership, is this acceptable behavior?
#31
I agree with this entirely, however Ive been to TB Lexus as well and they did very sloppy work on my F as well and took no responsibility for it. I would not go back to them ever if I was still in FL. Lexus of Orlando however cleaned up TBs mess, did it right and did this at no charge to me at all even though they didn't cause any of the problem(on a 95k mile car that was out of warranty no less)
#32
Agreed, I was a master tech at Volvo for a time out of college. There's almost ZERO reason to test drive after an oil change service lol. Let alone time is money in that industry. You aren't getting paid **** to do an oil service aside from a major one and sure as hell don't make a dime on test drives. I did them as little as possible, including during diag, just enough to figure out the issue and to get paid for the repair.
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RCM83
IS F (2008-2014)
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07-10-13 05:59 AM