Took the ISF in for a recall, tech takes it for a joyride.
#19
Pole Position
iTrader: (1)
Worked at a Hyundai dealer for a few years, one lot attendant took a customer's brand new Genesis Coupe for a joyride. Went through a 4 way stop with some elevation , got air, bounced on landing, flipped the car through a chainlink fence, took out 2 parking meters and another car while flipping. Car totaled with less than 1k on the meter
#22
Coming from someone that's worked at a lexus/toyota/scion dealership, and having a few friends that work in dealerships/body shops. Employees do this a lot! Especially the younger ones that only do oil changes (lube techs). I can recall one instance when I took my F for a simple oil change and heard a very loud familiar sounding car driving away hard while I was outside the facility smoking a cigarette. I get my car back and it has over 5 miles of diffrence when I brought it in.
Last edited by josh810; 04-08-16 at 01:00 PM.
#24
Yeah I normally take my car to Lexus of Thousand Oaks but since my friend who is a service writer there moved to Lexus of Oxnard, this was the first time I took it here. He usually keeps an eye out on my car when I bring it in...too bad he wasn't working that day.
#25
If you were one of my customers and brought me this Video said Tech would not be working with us anymore. i wouldn't care if he was a Master Tech or not. I do not put up with that crap in my Service dept.
#28
ETA: I've never picked up my car with more than 2 miles on it since dropping it off
#29
Yeah, this definitely needs to be reported to the dealer, and if they don't give a ****, post it on social media. It doesn't matter if you're even keeled about it, the tech is in the wrong.
#30
Lead Lap
iTrader: (1)
I wouldn't be upset at all. I'd just approach the guy and tel him he's lucky it was your car and not someone else's. Cause he'd have no job. I don't think every little thing people do that is wrong deserves the town chasing them with pitchforks. Most times being forgiving goes a long way. What blows my mind is don't these people see the dash cam??!?!?
Last edited by Compthis; 04-08-16 at 01:26 PM.