I'm done with Lexus
06-23-15, 12:32 PM
#31
06-23-15, 12:32 PM
#32
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06-23-15, 12:33 PM
#34
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It won't. Lexus used poor quality plastics for their dashboard. No matter what protectant you use, it will happen sooner or later. Lexus admitted to it, changed the plastics in '09 IS and replaced all affected interiors in IS 250 and 350 for free. There is a service bulletin for that. Lexus covers interior replacement in IS 250 and 350 even when car is out of warranty. They know they screwed up bad. But they won't do it for IS-F's for some reason that defies my logic.
APPLICABLE WARRANTY
• This repair is covered under the Lexus Comprehensive Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in this bulletin.
• This repair is covered under the Lexus Comprehensive Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in this bulletin.
06-23-15, 12:37 PM
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My service advisor says 100% out of warranty claims for IS 250 / 350 he had got approved for free replacement. He was as stunned as I am after Lexus refused to cover my IS-F replacement.
06-23-15, 12:48 PM
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By the way - I complained about this issue during warranty - even got the dashboard replaced once.
06-23-15, 01:33 PM
#38
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)There is a class action lawsuit for this issue that was started by the Ferraro law firm in Miami. I spoke with them a few weeks back and they are including IS-F owners as well as the 06-08 second generation IS owners. The contact information is below.
Ferraro Law Firm:
1-800-275-3332 ask for Nari
or email her:
ncb@ferrarolaw.com
http://www.prnewswire.com/news-relea...268317802.html
06-23-15, 01:52 PM
#39
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This sucks.
One thing I have learned is stay away from armoral. I heard recently they changed their product bc it was destroying leather. The owner of my is300 had use it on the dash and now it is melting. Litterally you can take your finger, push it against the dash and it will leave a finger imprint. It sucks. I just use a wet rag on the car. Not saying its your fault. Just throwing out a tip. Seems like when you use armoral it steals the life out of the color and you constantly have to keep using it.
One solution is you could always buy a dash mat. Kidding.
One thing I have learned is stay away from armoral. I heard recently they changed their product bc it was destroying leather. The owner of my is300 had use it on the dash and now it is melting. Litterally you can take your finger, push it against the dash and it will leave a finger imprint. It sucks. I just use a wet rag on the car. Not saying its your fault. Just throwing out a tip. Seems like when you use armoral it steals the life out of the color and you constantly have to keep using it.
One solution is you could always buy a dash mat. Kidding.
06-23-15, 03:11 PM
#43
Lexus Fanatic
I agree with the OP that its crappy that they will do the ISX50s but not the F.
good to see this is going class action.
06-23-15, 06:15 PM
#44
My drivers door panel gets sticky in parts and has also worn the dye off. Called corporate and was also told the isf was not covered. When I took the car in for my 95k and recalls I mentioned it to the sa. They are going to goodwill the panel. But he told me they couldn't order it until next month when the buliten will be "extended out".
