Lexus Dealer takes a joyride in my ISF... Dashcam ;)
#65
Intermediate
iTrader: (1)
Mine is a Lukas 7900 (1080p with gps). Its a fairly small camera - I have it hidden behind the rearview - its viewable from the front of the car but you can't see it if you are driving. The cam has a both driving and parking modes (will record while the car is off too - storing 30 second events - motion and gforce). Its pretty slick and obviously captures this kind of stuff as well as clears up and stories during traffic incidents.
- Andrew
- Andrew
Question, on your dashcam, where are you tapping the power? Are you routing a wire all the way down the A pillar, or are you tapping it into the rear view mirror?
#67
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They were very quick to address it - I had several calls with management this morning. I didn’t demand anything from them (that’s not really my thing), and I don’t think any damage was done to my car (more just upset in how they chose to handle my property). They did want to right the wrong though and will be detailing my car and will offer me an extended warranty (which I was already looking at with them) at a discounted price. The porter was suspended (not fired) which I'm happy with - I didn't demand anyone lose their job and I don't think it warranted that. Hopefully it’s a wakeup call for him though, customers are increasingly watching and they expect professional behavior - regardless of the car (or manufacture).
They didn’t ask me to take down the videos but I felt they addressed the issue in a professional manor and I don’t want any negative attention given how they responded. I'm glad it isn’t one of those horror stories you hear about from other dealerships and I wouldn't hesitate to bring my car in there again. That being said I’m sure they'll be more considerate with my car (and hopefully others as well).
I'd encourage everyone to consider a dash cam - video has a way of keeping people honest.
Thanks,
Andrew
They didn’t ask me to take down the videos but I felt they addressed the issue in a professional manor and I don’t want any negative attention given how they responded. I'm glad it isn’t one of those horror stories you hear about from other dealerships and I wouldn't hesitate to bring my car in there again. That being said I’m sure they'll be more considerate with my car (and hopefully others as well).
I'd encourage everyone to consider a dash cam - video has a way of keeping people honest.
Thanks,
Andrew
#68
Instructor
iTrader: (6)
I know a remedy for this situation--to decrease the chances of someone mistreating your car when at the dealer or anywhere.
Install a dash-cam in plain view (eg. Right on the dash). This would prevent anything to happen in the first place. Not to mention, the camera would still record any neglectful activity (assuming the driver doesn't notice the camera or if he/she is just a moron).
However, you probably won't get free stuff with this method, albeit you are granted peace of mind.
Install a dash-cam in plain view (eg. Right on the dash). This would prevent anything to happen in the first place. Not to mention, the camera would still record any neglectful activity (assuming the driver doesn't notice the camera or if he/she is just a moron).
However, you probably won't get free stuff with this method, albeit you are granted peace of mind.
#69
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Location: KS
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I know a remedy for this situation--to decrease the chances of someone mistreating your car when at the dealer or anywhere.
Install a dash-cam in plain view (eg. Right on the dash). This would prevent anything to happen in the first place. Not to mention, the camera would still record any neglectful activity (assuming the driver doesn't notice the camera or if he/she is just a moron).
However, you probably won't get free stuff with this method, albeit you are granted peace of mind.
Install a dash-cam in plain view (eg. Right on the dash). This would prevent anything to happen in the first place. Not to mention, the camera would still record any neglectful activity (assuming the driver doesn't notice the camera or if he/she is just a moron).
However, you probably won't get free stuff with this method, albeit you are granted peace of mind.
Maybe i'll leave a large printed note on the dash next time "Dashcam Installed - drive car professionally"
Either way - be careful when letting someone else drive your car.
#71
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Power is tapped from the fusebox (using a a fuse tap), and routes down the A pillar - there's a little timer box that controls power to the camera. The cam takes 3-5 watts (not much) and records when the car is off (parking mode) and logs motion events. The timer cuts power after a set time (24/48 hrs or when the battery hits a certain voltage). I have mine set to record for 24 hours after the car is shut off - to prevent any draining of the battery.
Thanks,
Andrew
Thanks,
Andrew
Last edited by silverlexg; 01-02-14 at 09:56 AM.
#72
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Hmm.. Lexus is the LAST place I would have my car detailed.
Check with the Warranty rep that everyone on here recommends, oh whats his name, Jerry West out of Kansas or something. Make sure they at least beat his prices.
I'm not sure what I would expect, but probably free maintenance for life (oil changes, tire rotations, et cetera).
Check with the Warranty rep that everyone on here recommends, oh whats his name, Jerry West out of Kansas or something. Make sure they at least beat his prices.
I'm not sure what I would expect, but probably free maintenance for life (oil changes, tire rotations, et cetera).
#74
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FREE FREE FREE!
#75
Instructor
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They were very quick to address it - I had several calls with management this morning. I didn’t demand anything from them (that’s not really my thing), and I don’t think any damage was done to my car (more just upset in how they chose to handle my property). They did want to right the wrong though and will be detailing my car and will offer me an extended warranty (which I was already looking at with them) at a discounted price. The porter was suspended (not fired) which I'm happy with - I didn't demand anyone lose their job and I don't think it warranted that. Hopefully it’s a wakeup call for him though, customers are increasingly watching and they expect professional behavior - regardless of the car (or manufacture).
They didn’t ask me to take down the videos but I felt they addressed the issue in a professional manor and I don’t want any negative attention given how they responded. I'm glad it isn’t one of those horror stories you hear about from other dealerships and I wouldn't hesitate to bring my car in there again. That being said I’m sure they'll be more considerate with my car (and hopefully others as well).
I'd encourage everyone to consider a dash cam - video has a way of keeping people honest.
Thanks,
Andrew
They didn’t ask me to take down the videos but I felt they addressed the issue in a professional manor and I don’t want any negative attention given how they responded. I'm glad it isn’t one of those horror stories you hear about from other dealerships and I wouldn't hesitate to bring my car in there again. That being said I’m sure they'll be more considerate with my car (and hopefully others as well).
I'd encourage everyone to consider a dash cam - video has a way of keeping people honest.
Thanks,
Andrew