TSB SB0145-11 NAV Blemish - Club Lexus Forums


TSB SB0145-11 NAV Blemish

Reply
 
 
 
Thread Tools Search this Thread
Old 04-13-14, 01:11 PM   #1
txjeff
Rookie
Thread Starter
 
txjeff's Avatar
 
Join Date: Jan 2014
Location: TX
Posts: 57
Thanks: 0
Thanked 0 Times in 0 Posts
Default TSB SB0145-11 NAV Blemish

Trying to get a copy of the TSB for the Lexus 2010 IS 350C for Nav screen blemish issue.
I bought this used, but under warranty, and that was one of the first things I noticed, but I didn't make a big deal of it. The touch screen is permanently damaged and unclean-able due to finger oils. Not sure why they didn't use a better product, like gorilla glass (I guess it's a safety hazard).

I found it at a couple of links, but I'm cheap and don't feel like paying $26 for it.
txjeff is offline   Reply With Quote
Old 05-19-14, 03:31 PM   #2
txjeff
Rookie
Thread Starter
 
txjeff's Avatar
 
Join Date: Jan 2014
Location: TX
Posts: 57
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Update; I contacted the dealer in Grapevine, TX that sold me the car. After speaking with two service managers, one wanted to try to clean the lens of the NAV unit with a special cleaner and the other questioned that my warranty has limitations and may not cover the damage. I just had a TSB fulfilled on a Dodge and it had zero to do with the warranty. It is tied to the VIN number and is akin to a recall. So now I'm attempting to go to a different dealer that is much closer to my home. Tired of any and all kinds of resistance especially when it doesn't cost the dealer a penny to do the work.
txjeff is offline   Reply With Quote
Old 05-20-14, 08:55 AM   #3
jgr7
Lexus Test Driver
iTrader: (1)
 
jgr7's Avatar
 
Join Date: Jan 2008
Location: Vacaville, CA
Posts: 957
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Mine is getting done as we speak they are waiting for the nav screen unit. Have them look up L-SB-0145-11. This link.
http://www.clublexus.com/forums/is-c...reen-fade.html
jgr7 is offline   Reply With Quote
Old 05-20-14, 06:08 PM   #4
Taysdad
Driver
 
Join Date: Jan 2013
Location: OH
Posts: 108
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jgr7 View Post
Mine is getting done as we speak they are waiting for the nav screen unit. Have them look up L-SB-0145-11. This link.
http://www.clublexus.com/forums/is-c...reen-fade.html
Thanks for the leg work on this.......I have it too......be taking this to the dealer and see what they can do for me.
Taysdad is offline   Reply With Quote
Old 05-26-14, 12:39 PM   #5
txjeff
Rookie
Thread Starter
 
txjeff's Avatar
 
Join Date: Jan 2014
Location: TX
Posts: 57
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Taysdad View Post
Thanks for the leg work on this.......I have it too......be taking this to the dealer and see what they can do for me.
Is yours being done as a warranty repair?
txjeff is offline   Reply With Quote
Old 07-27-14, 06:51 PM   #6
Taysdad
Driver
 
Join Date: Jan 2013
Location: OH
Posts: 108
Thanks: 0
Thanked 0 Times in 0 Posts
Default Mine too

Lexus dealer looked at my nav screen during an oil change this week. They are going to replace it under warranty. They blew me away when they shared that the repair is being billed at $12,000. Is it just me or is that crazy? They should offer me $2,500 just to live with it and I happily would. Or, they could trade me up to a new 2014 for that price. I am shocked. I wonder what the part really costs.
Taysdad is offline   Reply With Quote
Old 07-28-14, 11:32 PM   #7
jgr7
Lexus Test Driver
iTrader: (1)
 
jgr7's Avatar
 
Join Date: Jan 2008
Location: Vacaville, CA
Posts: 957
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Taysdad View Post
Lexus dealer looked at my nav screen during an oil change this week. They are going to replace it under warranty. They blew me away when they shared that the repair is being billed at $12,000. Is it just me or is that crazy? They should offer me $2,500 just to live with it and I happily would. Or, they could trade me up to a new 2014 for that price. I am shocked. I wonder what the part really costs.
Thats a crazy price. I would hate to see the bill on mine when they did my nav screen, headlights rear view mirror and roof rattle all under warranty.
jgr7 is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Are most of LS owners picky and attention to detail person? 2v1g LS - 4th Gen (2007-present) 18 11-08-16 06:56 PM
Clean 2008 USB ISF, 16K miles @ Lexus of Sacramento. CA Tokenblkgy IS F (2008-2014) 25 04-23-16 01:18 AM
Nav 10.1 DVD features? autiger71 ES - 5th Gen (2007-2012) 3 01-29-11 08:00 AM
Passenger Door Panel Blemish DaveJ GS - 3rd Gen (2006-2011) 11 10-09-05 03:49 PM
Blemish On My Lip XxLS400xX The Tire Rack's Tires, Wheels & Brakes Forum 8 02-23-03 07:43 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -7. The time now is 04:59 AM.


Copyright © 2000-2016 Internet Brands, Inc. All Rights Reserved