IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Voice recognition worked fine and then ...

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Old 06-29-16, 03:35 PM
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niele
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Default Voice recognition worked fine and then ...

I've had my 2015 IS350 for over a year and have had no problems with making phone calls until now. I'd push the button on the steering wheel and say "call XXX on mobile" … it would call the person, no problems. Yesterday I tried to make call to same person and it kept saying "pardon". Ended up dialing manually on my phone through car speakers and it worked then. I have restarted my iPhone, unsynced and resynced via bluetooth but still does not work. Any ideas on how to fix this?
Old 06-29-16, 06:41 PM
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sp33dy
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Are there other background sounds that have changed? For example, you are driving with the windows down or running the A/C on high? Generally speaking, you want to keep the background sounds to a minimum and speak clearly with your head facing forward or towards the center of the dash. The microphone is located in the overhead console.
Old 06-29-16, 08:20 PM
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niele
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Thank you for the reply sp33dy. All is the same as before. I never have my windows down ... aircon all the time here in Hawaii I did update my software on both car and phone this afternoon and all seems to be happy now. Again, many thanks for your reply.
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