IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Alert: Nav system locking up

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Old 06-08-16, 03:17 PM
  #136  
wdlugitch
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Originally Posted by kneemahp
Just went to my local dealer here in woodland hills, ca. Was a long line of cars waiting to get reset. Took about 30 minutes but seems to be fine now. I know i could have done the reset myself, but i wanted some free bagels/donuts and coffee.

I saw all types of models coming in, so it's pretty widespread.
You are the smart one here; your issue was fixed, and you got free bagels/donuts and coffee!
Old 06-08-16, 03:34 PM
  #137  
DEMONX
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Nothing is free at the stealer
Old 06-08-16, 03:50 PM
  #138  
dstopsie
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Showed up to dealer. Saw general manager, explained how long I have been a customer and how many Lexus cars I have had, he pushed me through. In and out in 15 minutes!!!
Old 06-08-16, 03:51 PM
  #139  
nathantse
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I got mine rebooted at work. Took no more than 5 mins.

Talked to the service guys, they said it should be a permanent fix. No customers had returned back angry that their Nav system f-ed up again.
Old 06-08-16, 05:01 PM
  #140  
Chrispies
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Pulling the Radio fuse also works to reset. I just did mine that way. IMO Easier than disconnecting battery terminal.
Old 06-08-16, 05:28 PM
  #141  
gymjenkie
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Originally Posted by Chrispies
Pulling the Radio fuse also works to reset. I just did mine that way. IMO Easier than disconnecting battery terminal.
where is the radio fuse
Old 06-08-16, 05:30 PM
  #142  
Chrispies
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Originally Posted by gymjenkie
where is the radio fuse
Fuse box is behind the trunk release button
Old 06-08-16, 05:39 PM
  #143  
Moonsin
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Hmm... ive been out of the country since saturday...i wonder when i return home in 10 days my nav would start freaking out when i turn it on for the first time
Old 06-08-16, 07:22 PM
  #144  
MiniaLT
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Yep I had same problem
Old 06-08-16, 07:41 PM
  #145  
donaldr
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Originally Posted by nathantse
Uhh.. Was there an official announcement by lexus?

What years are affect by this?
Yes, Lexus said the cause was due to bad data from the weather and traffic data feed and the nav computer not properly handling bad data. The data source has been corrected, so now resetting the unit works. I hope they will issue a software update to do stricter checking of data so it is just ignored instead of causing the unit to fail. Fortunately I was not half way to Timbuktu when it failed. :-)

Model years affected: 2014-16
Old 06-08-16, 08:15 PM
  #146  
Olasek
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Originally Posted by donaldr
I hope they will issue a software update to do stricter checking of data so it is just ignored instead of causing the unit to fail.
I agree.
I recall from my early computer network programming days (a good 30 years ago) it was one of the key requirements how to handle corrupted data - if you can't do anything smarter - do nothing (flush the data) but crashing was a sign of a seriously flawed software.
Old 06-08-16, 08:21 PM
  #147  
donaldr
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Originally Posted by Olasek
I agree.
I recall from my early computer network programming days (a good 30 years ago) it was one of the key requirements how to handle corrupted data - if you can't do anything smarter - do nothing but crashing was a sign of a seriously flawed software.
And even more important these days with so many people hell-bent on OTA attacks. Yes, it's Programming 101 - handle bad data, even if that simply means ignoring the data and waiting for the next packet. I bought Lexus for the quality... That has to extend to software in their components too.
Old 06-08-16, 08:23 PM
  #148  
BostonIS
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Weird, 2014 is350 here. Day 2 of this debacle and my nav didn't have any of these problems. I think its really weird that there are some nav systems out there that wasn't affected by this glitch. Least I know what to do if it happens within the next couple days.
Old 06-08-16, 08:25 PM
  #149  
jkonquer
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I haven't drove my car for few days now. Am I being affected or should I wait until the problem is resolved?
Old 06-08-16, 08:31 PM
  #150  
Digmymojo
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On an IS350 equipped with navigation, do you have to subscribe and pay a monthly fee to keep navigation active (like Xm), or is it self-contained and always-on? Or does it utilize your cellphone data...or what?


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