mooondog

I pulled into Torrance Lexus (in LA) at 2pm and drove out at 2:20pm all fixed up. They disconnected the battery. Then after re-connecting it the system did a reboot (looked like software was loading on the screen) and that was that. Never had to get out of my car. Have turned my car off/on 3 times since and no issues.


Previously I called Jim Falk Lexus in Beverly Hills and they were like "sorry... we don't have time for you..gonna take 3-4 hours". TERRIBLE service and made it sound like I was bothering them. Torrance Lexus was all OVER it. They were more than happy to take care of it right there in the arrival lane.

dstopsie

I spoke to Lexus and they said that there was an update done over the air to something with the radio system and something went wrong and caused this issue with the navigation they said they are working on a fix and people going to the dealerships now well can have it fixed by having the battery rebooted but it's just going to go back in to start doing it again because it something with the satellite.

Not just happening in California it's happening nationwide

rjw972

I had to take my vehicle to the dealership to fix the issue; took about 30 minutes. On my home I noticed my NAV screen would switch to NIGHT mode and DAYTIME mode when I went under a bridge or the sun got blocked. I normally have this switched to DAYTIME mode all the time and went to MENU then to DISPLAY and the DAYTIME mode option is gone. I have a 2015 NX 300h but wondered if anyone was experiencing this problem?

doodlebug

I just checked mine and everything booted up like normal and satellite and nav is working. Weird.

jakuum

Could have been an update that was made available and then pulled after issues started popping up with it. Hopefully that's the case as my car hasn't been driven all day.

ARM350F

Well I'd like to report that after leaving my car off for a some time the issue came back.

doodlebug

Unless it doesn't affect 2014's.

rmedcalf

My 2014 IS250 is doing the same thing. Constant reboot loop

dstopsie

That's exactly what my service advisor told me is happening.

l33ks

Just happened to me this afternoon, 4 month old '16 is350f

SleepKing

Looks like there's widespread outrage right now:
http://www.theverge.com/2016/6/7/118...are-update-bug

I just got the loop issue earlier after work. I just disconnected the negative for a bit and it seems to be fine now after the reboot initialization. I'll check back in a hour or so to see if it comes back.

EDIT: It's a been a few hours since, and I tried starting my car again and the issue is gone. My theory is that now that Lexus is aware of the issue, they've stopped the OTA software push so cars won't be receiving the buggy update anymore. Those earlier today that have tried the battery trick and had the same issue come up again was probably due to Lexus unaware of the issue and was still pushing the update.

llcw79

Happened to me just now on the way home. Disconnect battery for good minz and reconnect, it worked for now but who knows... I have dvd bypass on my car and... I should take it out if i need to go to dealer right? That will be the pain to take it off.

nathantse

Well.. I went out again (second time today) @ 5:30PM, and drove for about 45 mins. Nothing happened to my nav. Worked as if it was normal.

Praying I am the lucky few not affected.

dojoman

iTrader: (5)

I thought users have to confirm download before proceeding. How is the OTA getting into the system? Mine seems to be fine 2014 model.

DEMONX

I had the same issue today, disconnected the battery for about 5 min and it was working properly again. I heard other bringing it to dealer for the update but I still think that won't do it...