5000 mile service and F Sport Exhaust Install today....Dealer charges for gas?
01-21-15, 06:59 AM
#17
Pole Position
Thread Starter
Ryan check out your thread in the performance section and watch those youtube links I posted. They are very representative of what you will hear. I drove equal parts interstate and city on the way into work this morning and the sound was excellent.
01-21-15, 07:58 AM
#18
Lexus Fanatic
Oh, bring in your car for your free scheduled maintenance but make sure you pay for the gas in your loaner. Dumb. Any time I have ever had a loaner, I can use however much gas that is in the car that I need. If it's low already and I need more, that's the only time I've added any.
01-21-15, 08:31 AM
#19
Lexus Test Driver
The loaner is a perk that they do not have to provide. They don't have to give you a loaner for those services, and if you were driving your car around for the day you'd be paying for the gas, so why would you expect them to pay for your gas for a day while they are servicing your vehicle?
This is a loaner, not a rental.
Maybe you have some douchebag dealers around you, but every dealer I've ever dealt with has given me a loaner instantly and never asked a dime for gas.
01-21-15, 09:34 AM
#20
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I would just make sure the gas isn't fully empty... or below the 1/4 mark. As long as It's above or at the 1/4 mark I think you should be good. Doubt they're going to make a big deal out of it. I returned a rental car with almost empty gas tank when they state you should return the car with how much gas it was given to you. As if they remember how much gas it had, and no note of it was ever made. I had forgotten to fill it up and the rental company didn't even say anything so I really doubt Lexus will.
Either way just don't return it empty lol
Either way just don't return it empty lol
01-21-15, 10:16 AM
#23
Lexus Test Driver
I would just make sure the gas isn't fully empty... or below the 1/4 mark. As long as It's above or at the 1/4 mark I think you should be good. Doubt they're going to make a big deal out of it. I returned a rental car with almost empty gas tank when they state you should return the car with how much gas it was given to you. As if they remember how much gas it had, and no note of it was ever made. I had forgotten to fill it up and the rental company didn't even say anything so I really doubt Lexus will.
Either way just don't return it empty lol
Either way just don't return it empty lol
01-21-15, 02:21 PM
#27
Lexus Fanatic
Thats not true at all. By purchasing a luxury vehicle, getting a loaner is a given. They are giving you that car in exchange for you continuing to be a happy customer and paying their ridiculous maintenance costs. its all part of the dealer/customer relationship.
This is a loaner, not a rental.
Maybe you have some douchebag dealers around you, but every dealer I've ever dealt with has given me a loaner instantly and never asked a dime for gas.
This is a loaner, not a rental.
Maybe you have some douchebag dealers around you, but every dealer I've ever dealt with has given me a loaner instantly and never asked a dime for gas.
BUT...read the materials that came with your car about the loaner policy. A Lexus dealer DOES NOT have to give you a loaner for anything but overnight service. Many dealers have more liberal loaner policies, but you are not owed a loaner.
This is the Lexus loaner policy:
http://www.lexus.com/service
Service Loaner Vehicles: If your vehicle must be kept overnight at a Lexus dealership for a warranty-covered condition that requires more than eight hours to repair, Lexus will provide you with a complimentary loaner vehicle.
Originally Posted by nixx621
I love the sense of entitlement some of you try to justify. LOL. Typical.
01-21-15, 05:32 PM
#28
Lexus Champion
To bridge another thread....also no go on the free bottle(s) of Ultra White touch up paint. I asked the parts guy about it being offered for new purchases and he referred me to the service guy who in turn referred me back to the parts guy. $28 for both bottles (base and top coat). I did end up with a complementary apple and diet coke.
I will check with my dealer and report back!
01-21-15, 07:03 PM
#29
Lexus Champion
As I said before, all the dealers around me give loaners instantly, its not an issue. My dealer does ask me to replace the fuel, but they mark it lower than the actual level to give me some free gas. I have no issue replacing the fuel I use.
BUT...read the materials that came with your car about the loaner policy. A Lexus dealer DOES NOT have to give you a loaner for anything but overnight service. Many dealers have more liberal loaner policies, but you are not owed a loaner.
This is the Lexus loaner policy:
http://www.lexus.com/service
I know. I can't imagine being that self important that I take offense at being asked to replace the fuel I use in a loaner car.
BUT...read the materials that came with your car about the loaner policy. A Lexus dealer DOES NOT have to give you a loaner for anything but overnight service. Many dealers have more liberal loaner policies, but you are not owed a loaner.
This is the Lexus loaner policy:
http://www.lexus.com/service
I know. I can't imagine being that self important that I take offense at being asked to replace the fuel I use in a loaner car.
01-21-15, 07:55 PM
#30
Lexus Fanatic
LOL! Why?!? Why does purchasing a car somehow entitle you to free parts and service beyond what is agreed to in the purchase contract? Where does it end?