FINALLY our 2 gen IS dash and door panels will be replaced!!!!
10-27-15, 01:58 PM
#286
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go to the dealer and express your concern. if they don't tell you about the extended warranty program, inform them of it and at the same time talk to lexus corporate. You will be put in a que to receive replacement parts at no cost to you.
10-27-15, 08:37 PM
#287
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I went to the dealer today to get my "inspection" completed. 30 minutes and 1 car wash and I now have a new dashboard and 4 door panels on order. And, lucky me, I ge to do it again with the wife's rx350 next.
10-29-15, 03:54 AM
#288
Strange, well the advisor called me a few days back and said 3 of the 4 door panels were in..... No idea what's going on. I was able to see the dash being replaced on a RX and the box was massive but don't think the door panels would be in the same box. I still do not know how they got 3/4 door panels. Oh well, if he's giving me the run around I'm going to just drop my car off on Monday and drive their loaner around until it's all fixed.
11-03-15, 10:05 AM
#289
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My wife drives a 2008 Lexus ES350 and parks in the garage at home but outside at work (RN) but uses a vehicle specific sun shade for the windshield and the side and rear windows have 5% 3M limo tint.
The dash is fine..... but the bottom right of the dash where it meets the center console by the shifter... the damn console is lifting up. Like the adhesive gave way and the material is just hanging there like loose skin.
To clarify, the dash is fine and the area surrounding the radio is all good. The console (made from the same soft touch material) is starting to peel up and melt at the joint where the dash and center console meet.
Do you think they will cover it?
The dash is fine..... but the bottom right of the dash where it meets the center console by the shifter... the damn console is lifting up. Like the adhesive gave way and the material is just hanging there like loose skin.
To clarify, the dash is fine and the area surrounding the radio is all good. The console (made from the same soft touch material) is starting to peel up and melt at the joint where the dash and center console meet.
Do you think they will cover it?
11-04-15, 02:06 PM
#290
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Make sure you get to the Lexus dealerships and be put on a waiting list because from what I heard, the dealership can only have one complete set at a time.
I will be waiting for at least 4 months as of 11/04/15.
I will be waiting for at least 4 months as of 11/04/15.
11-04-15, 04:50 PM
#292
Has anyone gotten them replaced yet, possibly in the past with the reimbursement? i know they are on backorder and the rest of us will be waiting forever. If you have had them replaced how is the quality of the new ones? they aren't hard and plasticky now are they? also did the squeaking and rattling from behind the dash and door panels get better or worse afterwards? I was thinking of handing the techs a can of 3m silicone spray and a bunch of felt and tell them to go crazy when they do this dash and door fix
11-04-15, 06:08 PM
#293
11-06-15, 10:27 AM
#294
Dealer finally called to set up an appointment next Wednesday to bring the car in for the dash and door panels replacement. I'm in Colorado, going to Stevinson Lexus of Frederick. Will report back when it's done.
Last edited by my07is350; 11-06-15 at 05:38 PM.
11-07-15, 09:21 AM
#296
Just got my dash and front door panels replaced in my 350. Done at Roseville Lexus. They didn't do the rear door panels because I have limo tint back there and the panels look like new. Car smells really bad now though, its almost a tupperware kind of smell! In total, waited about two weeks after inspection for parts to come in, then another two days to do the work.
11-07-15, 02:56 PM
#297
Just got my dash and front door panels replaced in my 350. Done at Roseville Lexus. They didn't do the rear door panels because I have limo tint back there and the panels look like new. Car smells really bad now though, its almost a tupperware kind of smell! In total, waited about two weeks after inspection for parts to come in, then another two days to do the work.
11-07-15, 05:13 PM
#298
Just got my dash and front door panels replaced in my 350. Done at Roseville Lexus. They didn't do the rear door panels because I have limo tint back there and the panels look like new. Car smells really bad now though, its almost a tupperware kind of smell! In total, waited about two weeks after inspection for parts to come in, then another two days to do the work.
11-07-15, 06:51 PM
#299
Material is the same soft touch plastic, and the leather on the door panel looks/feels very nice (although synthetic leather of course). The plastic is very matte, no shininess at all. Install was very good, no abnormal panel gaps or noises, in fact I had a very small buzz in the dash when going over bumps and that appears to have been fixed. Again, the only downside is the horrible smell, its not new car, more of a plastic chemical mixed with....smoke? I'm leaving it with the windows down in the garage to air it out.
11-07-15, 07:24 PM
#300
Material is the same soft touch plastic, and the leather on the door panel looks/feels very nice (although synthetic leather of course). The plastic is very matte, no shininess at all. Install was very good, no abnormal panel gaps or noises, in fact I had a very small buzz in the dash when going over bumps and that appears to have been fixed. Again, the only downside is the horrible smell, its not new car, more of a plastic chemical mixed with....smoke? I'm leaving it with the windows down in the garage to air it out.
