jwgIS250

I bought mine used from an Audi/Porsche dealership but I take it to Lexus dealership for service. They've been pretty fair with me for the most part. I appreciate that they're proactive in discussing any recall or service bulletin repairs updates any time I've brought it in. You can always decline service. I'm currently getting this recall repaired as we speak. Only unfortunate experience is getting an ES350 as a loaner. Feels like I'm driving a boat.

vegas2is

Ok I only had this car abt two years and was not aware of any recalls until my car broke about pver a week now. This is what happened.. I was sitting in a traffic light, then when turns green it accelerated normally until it reached 20mph the car wont pull anymore. Also engine light turned on and will not go over 2000rpm pulled to the side of the road turned the car off and made a quick check on the car if there is anything visibly wrong and there is none, ao i start and same thing happened its starts perfect put it on drive accelerated until it reached 20 mph it will not go any further than 25mph and will not change gear unless u let gp of the gas and press again but wont rev more than 2000rpm. so i drove 8miles of humiliation to the dealership doing 25mph . explained what happened and they took the car, not beig called back until the next day and said its the fiel pump and it will cost me $2,098 exluding labor to get it fixed is where i was in shock for car runs perfectly fone until a sudden problem. Then i found this thread and made sure mycar fit the description. Service guy named Justin was very rude when I started tellig him there was a recall, rejecting everythig I say. even by telling me elf was already been done to my car so I was like, when was that for I owned the car since 14' and elf recall was just released last year? then he said oh yah it was the wiper blades . I really felt he was just trying to avoid having lexus pay for this damages i even brought recall paperworks and everything he seem frustrated but whatlese can I do if he says no so I took the car home and since then its just sitting there and I will finally get a chance to get a legal advice tomorrow but hoping to find a more convinient solution or on however im suppose to face the rejection of my cars recall. all this time i thought the gas smell is just normal since this is the fastest car I had so far... now im stuck with this problem I will never buy or do business with lexus of las vegas, thats why im willing to put money for a lawyer rather than getting this fixed. thanks for any suggestions in advance

my car is 2011 is350
just turned 70kmiles

Gville350

iTrader: (10)

^Sounds like you might want to call up Lexus Corp and them what's going on.

Alpinam3

Had mine done a month ago.

DennisMik

You are mistaken. There is no recall on the fuel pump. The recall is for a gasket that seals a pressure sensor that is not part of the actual fuel pump.