IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

Lexus IS250 and IS350 Dashboard Defect Possible Lawsuit

Old 07-02-14, 05:41 AM
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WhatYaGot
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Default Join The Lexus IS250 and IS350 Dashboard Defect Classaction Lawsuit

Owners from all 50 states can join the class action. This also would include any Toyota owners.

Please spread the word around to other Lexus and Toyota blogs, friends, car shows, etc.

Remember....strength in numbers!


Contact Ferraro Law Firm:

1-800-275-3332 ask for Nari

or email her:

ncb@ferrarolaw.com




Also file with safercar.gov

https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml



Read more about the lawsuits:

https://www.google.com/?gws_rd=ssl#q...hboard+lawsuit




Attn: South Florida Melting Dash Victims - NBC-6 News Wants You!
Just off the phone with Dan Krauth from NBC 6 South Florida. He is looking to speak ASAP with owners that have the melting dash and door panel problems.

His contact information is:

Cell 786-516-6882

Email: dan.krauth@nbcuni.com


Hopefully strength in numbers...please file a claim and have our voices heard!

http://www.consumerclassactionlawyer...dashboard.html

Last edited by WhatYaGot; 08-16-14 at 08:32 AM.
Old 07-02-14, 06:11 AM
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Mike_1GO
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im glad mine is an '09 !
Old 07-02-14, 07:18 AM
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ICU2
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Did they change the materials from 09 onwards?.
Old 07-02-14, 07:20 AM
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Noeh
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Seems like it.
Old 07-02-14, 09:00 AM
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CarlitosPR
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Originally Posted by ICU2
Did they change the materials from 09 onwards?.
apparently they did because they were aware of the defect at least that was the answer I got in the dealer after they change free of charge my dash and all 4 door panels.
Old 07-02-14, 09:45 AM
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NYKnick101
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I was hoping something like this was started. I was just about to replace my whole upper dashboard cuz i hate the look of it
Old 07-02-14, 06:42 PM
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Default Sticky dash

Mines getting sticky like my bmw. So you're telling me that I can go in and inquire about the "faulty" dash and they'll replace it for free? Is there a recall out yet?
Old 07-04-14, 03:14 AM
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teaguedp90
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there was a TSB issued by lexus in december of 2011 but it only applied to 06-08 models under lexus comprehensive warranty (4-5 years or 50,000 miles, whichever comes first.) i know you there is also nhtsa.dot.gov where you can file a complaint. make sure you state that the shiny/sticky dash causes a safety issue with glare on the windshield while driving and a degraded dash can result in possible degradation to the passenger front air bag. or something along those lines.
Old 07-04-14, 07:40 AM
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Originally Posted by 90mx83
im glad mine is an '09 !
Whew same here! Mines a 2013!

For those with 06' - 08' hopefully they will replace it for free. From the articles I've read, its really a safety hazard and it could be very dangerous because the cracks from the dash could potentially set off the airbags prematurely. I wouldn't want the air bags to knock me out while I'm driving in the middle of the freeway.
Old 07-06-14, 06:10 PM
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Just filed mine lets see what happens....
Old 07-06-14, 07:49 PM
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Seems like everyone that's having this issue, I look at their location and all are from
Florida!
Old 07-06-14, 08:36 PM
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Interesting. For those who have had it changed, what do they change it to? Same style, just different material? and if so, what type of material?
Old 07-06-14, 08:43 PM
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Originally Posted by eplugplay
Whew same here! Mines a 2013!

For those with 06' - 08' hopefully they will replace it for free. From the articles I've read, its really a safety hazard and it could be very dangerous because the cracks from the dash could potentially set off the airbags prematurely. I wouldn't want the air bags to knock me out while I'm driving in the middle of the freeway.
Airbags are set off by impact sensors.. not cracks in the dash.
Old 07-06-14, 08:57 PM
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Originally Posted by RTIS250
Airbags are set off by impact sensors.. not cracks in the dash.
I guess I misread the article, it was referring to the passenger side that could potential go off early or late.

http://www.wptv.com/money/consumer/t...ay-for-repairs

"Because this dashboard has the airbag inside on the passenger side I wouldn't feel safe in a car that had a cracked dash," explained Stewart. "Anything that would make an airbag go off too soon or go off too late would be very serious."
Old 07-07-14, 01:14 PM
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Dropped it off to the dealer and inquired about replacement. Also brought up the recall regarding this back in 2011. She said she will speak with the manager and give me a call back. The glare is extremely noticeable. Put in my complaint as well through link provided on previous post. This was done at Park Place in Plano, TX.

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