leverage7

So my car was totalled last friday after being rear-ended sitting at a red light. I am now forced to get a car, quickly, as my loaner from insurance only lasts so long. I have a '07 IS350 being transferred to the carmax near me and was going to test drive it when it came in this weekend and possibly purchase.

I took the advice on the buyer's guide thread and got all the info from the lexus history site. Can someone help me decrypt this? Also, it's not going to be CPO so I am not sure how the warranty works on this if I did purchase and if any of the common issues could be fixed in time before it ran out? It appears it may be out of the 4 yr window judging by the service history.

Thanks for any help! It is an '07 IS350 with 39k miles and supposed to have the luxury upgrade for $26,100. I know there are probably better deals out there but I am in a time crunch and there are no other 350's for sale around town that I can see.

----


Service History for VIN: JTHBE262475016678


SERVICE HISTORY





The Service History displayed, contains only service information reported to Lexus by Lexus dealers. It does not contain any other information regarding any other service that may have been performed on the vehicle. As a result, Lexus cannot assure, and thus makes no representations regarding, its completeness or accuracy.

R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total

----

09/08/2010

32,683

HENDRICK LEXUS-(63201)



0568602



Condition 1

Pay Type: CUSTOMER PAY

Op Code Desc:

DENT REMOVAL

SSC No. ----



DENT REMOVAL ~|~REPAIR DENT AT L/F FENDER

Agreement ----




Condition 2

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

INSPECT BRAKE PADS AND/OR LININGS, ROTORS AND/OR DRUMS

SSC No. ----





SERVICE - 35,000 MILES / ALL ~|~SERVICE - 35,000 MILES / ALL

Agreement ----




Condition 3

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

MULTI POINT INSPECTION

SSC No. ----





MULTI POINT INSPECTION ~|~MULTI POINT INSPECTION ~|~ ~|~32683

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

04/15/2010

27,192

HENDRICK LEXUS-(63201)



0546954





Condition 1

Pay Type: WARRANTY PAY



Op Code Desc:

9LG REPL PEDAL PAD, REFLASH, AWFM - IS MODELS ONLY

SSC No. ----





9LG REPL PEDAL PAD, REFLASH, AWFM - IS MODELS ONLY ~|~9LG REPL PEDAL PAD, REFLASH, AWFM - IS MODELS ONLY ~|~F ~|~27192 9LG COMPLETED. FLOOR MATS ARE THE PROPER #.

Agreement ----




Condition 2

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

INSPECT RACK AND PINION ASSEMBLY

SSC No. ----





SERVICE - 30,000 MILES / ALL ~|~SERVICE - 30,000 MILES / ALL ~|~ ~|~27192 30 K SERVICE COMPLETED

Agreement ----




Condition 3

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

SEE TECH NOTES.....DO NOT RECOMMEND DRIVING VEHICLE....CUSTOMER DECLINED TIRES A

SSC No. ----





SEE TECH NOTES.....DO NOT RECOMMEND DRIVING VEHICLE....CUSTOMER DECLINED TIRES A ~|~CHECK TIRES..... ~|~ ~|~27192 FRONT TIRES WORN THROUGH STEEL BELT ON INNER EDGES. EXTREMELY DANGEROUS. DO NOT RECOMMEND DRIVING VEHICLE. CUSTOMER DECLINED REPLACEMENT.

Agreement ----




Condition 4

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

MULTI POINT INSPECTION

SSC No. ----





MULTI POINT INSPECTION ~|~MULTI POINT INSPECTION ~|~ ~|~27192 MPI COMPLETED

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

11/09/2009

22,142

HENDRICK LEXUS-(63201)



0523947





Condition 1

Pay Type: CUSTOMER PAY



Op Code Desc:

FOUND TO BE NORMAL PAD SHIFT - MORE NOTICABLE WHEN CHANGING DIRECTION (FRONT TO

SSC No. ----





FOUND TO BE NORMAL PAD SHIFT - MORE NOTICABLE WHEN CHANGING DIRECTION (FRONT TO ~|~CUST STATES THERE IS A POPPING NOISE FROM UNDERNEATH THE VEHICLE - COULD BE FELT IN THE SEAT AND HEARD - MORE NOTICABLE WHEN COMING TO A STOP - ALSO MORE NOTICABLE 1ST IN THE A.M - ADVISE ON TEST DRIVE ~|~ ~|~22142 NOISE NOTED AS NORMAL FRT BRAKE PAD SHIFT.

Agreement ----




Condition 2

Pay Type: CUSTOMER PAY



Op Code Desc:

I HAVE BEEN GIVEN THE OPPORTUNITY TO REVIEW HENDRICK LEXUS'S LOANER POLICY AND A

SSC No. ----





I HAVE BEEN GIVEN THE OPPORTUNITY TO REVIEW HENDRICK LEXUS'S LOANER POLICY AND A ~|~I HAVE BEEN GIVEN THE OPPORTUNITY TO REVIEW HENDRICK LEXUS'S LOANER POLICY AND AGREE TO THE TERMS. CUSTOMER'S INITIALS X

Agreement ----




Condition 3

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

INSPECT BRAKE PADS AND/OR LININGS, ROTORS AND/OR DRUMS

SSC No. ----





SERVICE - 20,000 MILES ~|~SERVICE - 20,000 MILES ~|~ ~|~22142 COMPLETED

Agreement ----




Condition 4

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

MULTI POINT INSPECTION

SSC No. ----





MULTI POINT INSPECTION ~|~MULTI POINT INSPECTION

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

07/31/2009

19,060

HENDRICK LEXUS-(63201)



0509072





Condition 1

Pay Type: CUSTOMER PAY



Op Code Desc:

MULTI POINT INSPECTION

SSC No. ----





MULTI POINT INSPECTION ~|~MULTI POINT INSPECTION

Agreement ----




Condition 2

Pay Type: WARRANTY PAY



Op Code Desc:

9LA REPLACE FUEL DELIVERY PIPES FOR IS250/350

SSC No. ----





9LA REPLACE FUEL DELIVERY PIPES FOR IS250/350 ~|~9LA REPLACE FUEL DELIVERY PIPES FOR IS250/350 ~|~9LA ~|~19060 SSC COMPLETED FUEL RAIL REPLACEMENT AND SSC RELATED PARTS

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

05/04/2009

17,294

HENDRICK LEXUS-(63201)



0495788





Condition 1

Pay Type: CUSTOMER PAY



Op Code Desc:

MULTI POINT INSPECTION

SSC No. ----





MULTI POINT INSPECTION ~|~MULTI POINT INSPECTION

Agreement ----




Condition 2

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

INSPECT BRAKE PADS AND/OR LININGS, ROTORS AND/OR DRUMS

SSC No. ----





SERVICE - 20,000 MILES / ALL ~|~SERVICE - 20,000 MILES / ALL ~|~ ~|~17294 20K SERVICE TIRES @ 7\32F 6\32R BRAKES @ 8MM

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

11/24/2008

12,709

HENDRICK LEXUS-(63201)



0473826





Condition 1

Pay Type: CUSTOMER PAY



Op Code Desc:

SEE LINE A - (NEW PRE-PAID MAINT SVC PERFORMED)

SSC No. ----





SEE LINE A - (NEW PRE-PAID MAINT SVC PERFORMED) ~|~15,000 MILE SERVICE ~|~ ~|~12709 15 K SERVICE COMPLETED FRONT BRAKES-8MM REAR BRAKES-7MM TIRES-7/32

Agreement ----




Condition 2

Pay Type: CUSTOMER PAY



Op Code Desc:

NORTH CAROLINA EMISSIONS W/ WINDOW TINT

SSC No. ----





NORTH CAROLINA EMISSIONS W/ WINDOW TINT ~|~NORTH CAROLINA EMISSIONS INSPT. ~|~ ~|~12709 NCE W/ TINT INSPECTION PASSED. TINT 35.6

Agreement ----




Condition 3

Pay Type: CUSTOMER PAY



Op Code Desc:

ADJUSTED

SSC No. ----





ADJUSTED ~|~CHECK TIRE PRESSURES ~|~ ~|~12709 ADJUSTED ALL TIRE PRESSURES.

Agreement ----




Condition 4

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

INSPECT RACK AND PINION ASSEMBLY

SSC No. ----





SERVICE - 15,000 MILES / DIFFERENT SIZE FRONT, REAR TIRES & WHEELS ~|~SERVICE - 15,000 MILES / DIFFERENT SIZE FRONT, REAR TIRES & WHEELS

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

06/20/2008

9,391

HENDRICK LEXUS-(63201)



0451331





Condition 1

Pay Type: WARRANTY PAY



Op Code Desc:

CRUISE CNTRL MAIN SWTCH ASSY

SSC No. ----





CRUISE CNTRL MAIN SWTCH ASSY ~|~THE CRUISE CONTROL LEVER HAS SEPERATED FROM STEERING WHEEL. SOP ~|~CRUISE CONTROL INOP SEPERATING SWITCH R.R. ~|~9391 REPLACED CRUISE SWITCH.

Agreement ----




Claim R.O. Date

Claim Paid

R.O. Mileage

Servicing Dealer



R.O. No.

R.O. Total



06/20/2008

06/24/2008

9,391

HENDRICK LEXUS-(63201)



--------





R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

05/20/2008

8,244

HENDRICK LEXUS-(63201)



0446249





Condition 1

Pay Type: CUSTOMER PAY



Op Code Desc:

SUBLET REPAIR-CLEARLY SUPERIOR

SSC No. ----





SUBLET REPAIR-CLEARLY SUPERIOR ~|~WINDHSIELD REPAIR

Agreement ----




Condition 2

Pay Type: WARRANTY PAY



Op Code Desc:

ENG KNOCK @ COLD STRT 06-07 IS250/350 07 GS350 06

SSC No. ----





ENG KNOCK @ COLD STRT 06-07 IS250/350 07 GS350 06 ~|~C/S THERE IS EXCESSIVE RATTLING NOISE ON START UP AT TIMES-ADVISE ~|~ENGINE RATTLE CAM TIMING R/R ~|~8244 PERFORMED TSIB FOR ENGINE RATTLE ON START UP TSIB EG019-07, R/R CAM GEARS AND GSKT

Agreement ----




Condition 3

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

10,000 MILE SERVICE

SSC No. ----





10,000 MILE SERVICE ~|~10,000 MILE SERVICE ~|~ ~|~8244 PERFORMED SVC REQUESTED FRT PADS 8MM REAR PADS 8MM TIRES 8/32 FRT 7/32 REAR

Agreement ----




Claim R.O. Date

Claim Paid

R.O. Mileage

Servicing Dealer



R.O. No.

R.O. Total



05/20/2008

05/21/2008

8,244

HENDRICK LEXUS-(63201)



--------





R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

01/21/2008

4,317

HENDRICK LEXUS-(63201)



0428307





Condition 1

Pay Type: WARRANTY PAY



Op Code Desc:

5,000 MILE SERVICE

SSC No. ----





5,000 MILE SERVICE ~|~5,000 MILE SERVICE ~|~5K ~|~4317 5K

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

10/31/2007

1,769

HENDRICK LEXUS-(63201)



0415941





Condition 1

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

ADJ PRESSURES

SSC No. ----





ADJ PRESSURES ~|~TIRE PRESSURE LIGHT IS ON CK AND ADVISE ~|~ ~|~1769 SET ITRE PRESSURES. ALL WERE LOW NO LEAKS FOUND 0.2HR

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

09/05/2007

11

HENDRICK LEXUS-(63201)



0406755





Condition 1

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

ADD CAR CARE DETAIL

SSC No. ----





ADD CAR CARE DETAIL ~|~ADD CAR CARE DETAIL

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

09/04/2007

6

HENDRICK LEXUS-(63201)



0406680





Condition 1

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

CLEAN CAR FOR DELIVERY

SSC No. ----





CLEAN CAR FOR DELIVERY ~|~CLEAN CAR FOR DELIVERY

Agreement ----




R.O. Open

R.O. Close

R.O. Mileage

Servicing Dealer

Service Advisor

R.O. No.

R.O. Total



----

07/26/2007

2

HENDRICK LEXUS-(63201)



0399158





Condition 1

Pay Type: WARRANTY PAY



Op Code Desc:

PRE-DELIVERY SERVICE FOR USA ALL ALTITUDES

SSC No. ----





PRE-DELIVERY SERVICE FOR USA ALL ALTITUDES ~|~PRE-DELIVERY SERVICE FOR USA ALL ALTITUDES ~|~PDI ~|~2 DONE

Agreement ----




Condition 2

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

NORTH CAROLINA STATE INSPECTION

SSC No. ----





NORTH CAROLINA STATE INSPECTION ~|~NORTH CAROLINA STATE INSPECTION ~|~ ~|~2 DONE

Agreement ----




Condition 3

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

INSTALL HENDRICK LOGOS.

SSC No. ----





INSTALL HENDRICK LOGOS. ~|~INSTALL HENDRICK LOGOS. ~|~ ~|~2 DONE

Agreement ----




Condition 4

Pay Type: INTERNAL (DEALER) PAY



Op Code Desc:

NEW CAR/TRUCK DETAIL INCLUDES WAX

SSC No. ----





NEW CAR/TRUCK DETAIL INCLUDES WAX ~|~NEW CAR/TRUCK DETAIL INCLUDES WAX ~|~ ~|~2 2.5

Agreement ----

calvin2376

iTrader: (2)

It looks pretty good, a few things popped up.

This sounds like the cam gear TSIB:

Dealer Reported 05/20/2008 Hendrick Lexus 8244 0446249 ENG KNOCK @ COLD STRT 06-07 IS250/350 07 GS350 06

That issue can recur, but it's fairly rare and so it's good news to see this has been performed since it's a $1500 repair out of warranty.

This string is odd:

Dealer Reported 04/15/2010 Hendrick Lexus 27192 0546954 SEE TECH NOTES.....DO NOT RECOMMEND DRIVING VEHICLE....CUSTOMER DECLINED TIRES A
Dealer Reported 04/15/2010 Hendrick Lexus 27192 0546954 MULTI POINT INSPECTION
Dealer Reported 11/09/2009 Hendrick Lexus 22142 0523947 FOUND TO BE NORMAL PAD SHIFT - MORE NOTICABLE WHEN CHANGING DIRECTION (FRONT TO

From what's written, it seems like the only reason they said recommend not driving vehicle was that they recommended the tires be replaced and the customer declined. That might be it, and he might have just been planning on getting tires somewhere else later and they were legally required to note their recommendation. In any case, call the original selling dealership who noted this, and ask them.

Looks like regular maintenance was kept up, that's good. They even overpaid for all the myriad "inspections".

Are there any open recalls? There are a few missing from here (fuel delivery pipes, valve spring, fuel pressure sensor) - that doesn't mean they haven't been performed, it may just be rolled into another item, but definitely ask.

Someone else can chime in here and verify, but the factory warranty is 4 year/50k miles, and I think that's from the in=service date, which would above seem to be 7/26/2007, which would mean you're out of factory warranty. However, you're still well within the 6 year/70k powertrain warranty.

2 things about Carmax:

1) When I looked at cars at Carmax, most of their cars seemed to have pretty beat-up interiors. I chalked it up to the fact that most of their cars are ex-rental or -lease cars, neither of which people treat well. In any case, make sure the interior is in good shape.

2) Carmax seems to know nothing about the options available for each car it sells and employs a standard approach by using generic terms like "Luxury package" or "Sport package" when it doesn't actually have that package as defined by the manufacturer. I saw many a Carmax car that was advertised as having an option or package and ended up not. So you might want to post the link here so people can look at it and determine if it truly has everything as advertised.

3) Lastly, test drive the car extensively, check for any signs of rattling (this won't be covered by any warranty) and other smaller things like the windshield molding.

Deegee

iTrader: (1)

Gosh, another one of these "Should I buy x50" thread. Yes of course you should buy this 350, its a great price! It sounds like your in a crunch of time, and if this is the only one that suits your budget, why not?

Test drive it, then decide for yourself.

YoNadz

Got my 08 IS350 2 weeks ago. 39k miles, navi no ml, premium package I believe, rear cam, heat/cool seats, hid, flawless inside and out.

$26500 out the door

Jump on it. Seems like a decent deal to me!

Sango

iTrader: (10)

I would go a Lexus dealership and ask them for a copy of full service history for the vehicle. The Lexus owners site lists brief details but doesnt give the full details which the full service history does like you would see in an invoice.

leverage7

Thanks for the quick response. Here is a link to the car - http://www.carmax.com/enus/transfers...tml?sn=7474798

A lot of the details aren't listed because it is in transfer and they take it off the main site. Pictures are hard to tell the interior quality but I don't expect a 4 yr old car to be flawless.

As for the recalls, I'm not sure how to tell if they were performed. Would I just call Lexus and ask about a VIN and the recall? When I login to the site, it has a recall link and there were a couple listed. I'm not sure if that is to tell me those need to be performed or if those are just the recalls listed for this model in general.

As for the options, I know it said memory seats and the pics show wood grain, so wouldn't that mean the luxury base package?

Thanks again.

leverage7

That sounds like an amazing deal from what I have seen. There are a million bmw's around town, but I can't find ANY is350's, crazy. Your's is a year newer and maxed out while mine would be a year older and no nav/rear cam and probably a bit more worn. A little depressing but I don't have time to wait for the perfect deal.

calvin2376

iTrader: (2)

You should be able to call up any dealer, provide the VIN and ask if there are any open recalls. And yes, if you have both those characteristics, I think it should have the luxury package. Would be best to see the original window sticker, which hopefully is still with the car.

istarzan

iTrader: (8)

I had a very similar situation as you. My previous car broke down and needed a car fast. But I was still picky. I wanted an 08 IS350 with Luxury package in Glacier Frost Mica but thats next to impossible to find used. Carmax was the only place that had the closest car I could find and closest to me. I transferred it too. I finally got a 07 IS350 in Tungsten Pearl (Silver) with 37k miles with Navigation, Lux pack, headlamp washer, and parking sensors for $27,990. Reasonable I thought, given the mileage and options. Only options it didn't have were the radar cruise control and ML DVD sound system.

True, I could have gotten a similarly equipped car for 2k less since Carmax doesn't negotiate. But I was looking for 6 months already and couldn't find the car I wanted, and my old car breaking down was what triggered my purchase.

My bumper to bumper warranty is gone but still have powertrain for 3 more years. I also bought 4 years and 70k mile warranty from Carmax for about $1000. I think its worth it cuz I already had them replace the rear windshield. When doing warranty work, you can even take it to Lexus.

Carmax has a 5 day return policy so when I bought it, I took it to Lexus for a car inspection and found nothing wrong. Make sure you set up an appointment at Lexus before hand. I also bought an Autocheck and asked them for a Carfax report and nothing came up.

Look at my threads below:

https://www.clublexus.com/forums/is-...ood-price.html

https://www.clublexus.com/forums/is-...ggestions.html

When you test drive it, I suggest you ask them to take it on the highway to see if you hear or feel anything unusual. Then when you come back to Carmax, park it and visually inspect it. I found out 2 weeks later that my rear bumper was painted because I see some paint on the mufflers and rear reflectors. No biggie tho. Maybe it was a minor paint scratches as the rear bumper is original to the car. Good Luck!

leverage7

Yeah, my deal sounds pretty similar to yours. Similar miles and model, but a little cheaper due to yours being more fully loaded. What kind of condition was your car in when you were able to see it after being transferred?

I'm worried about the interior and exterior condition when I go out to drive it because most of the cars were disappointing when I went out to the store and checked out a few the other weekend. It's hard to tell from the pics of my car, but I'm hoping for the best.

Did your's have all the recalls completed or did you need to do that yourself? What about any TSIB (not sure what that stands for)? This whole rattling issue is worrisome in that everyone says it will pop up at some point. The 1k warranty sounds interesting. So from the time of your purchase you can take it anywhere to have work done? What kind of stuff does it cover (would this rattling issue be covered)? Is it 4 yrs and 70k miles AFTER the time of your carmax purchase?

Thanks for the info and glad to see someone else in my shoes.

Vroomin350

iTrader: (28)

Good luck with your purchase, I was able to buy a 2007 350 w/nav no mL 39k for $22.5+++

leverage7

Where are you all finding these deals? I've searched everywhere on every site and I'm just not seeing is 350's out there. I guess I'm in the wrong location, but I am looking in a 500 mile radius.

calvin2376

iTrader: (2)

TSIB stands for Technical Service Information Bulletin, it's essentially just a bulletin created by Toyota for common issues (directives on warranty coverage, parts information, and repair steps) sent out to techs.

Carmax's warranty is actually pretty solid and comprehensive as far as aftermarket warranties go, and reasonably priced as well. I'd definitely look into it.

leverage7

I definitely will if I decide to purchase this car. Any idea if the carmax warranty would include these TSIB issues?

Kurtz

iTrader: (1)

I'm not seeing any memory seats in those pictures... which means it's premium package (woodgrain and upgrades seats only), not luxury package.