got cheated..very upset
07-15-11, 06:15 PM
#1
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got cheated..very upset
So the the paint on my 2008 IS was peeling off my rear bumper and I went to the dealer to see what they could do and if it was still under warranty. After some inspections, the dealer told me that my car had been painted already so it was not Lexus paint and was not covered under the warranty. The only problem is that I never painted my car and I have never been in an accident. According to the dealer my whole right side was repainted. I got my car used in 2008, but there was nothing on the carfax or the dealer inspection that said anything about a paint job or any accidents. Sooooo the only thing i can think about is that the person who sold me my car lied about an accident and a paint job. I don't know if i should go back to the original dealer that inspected my car when i bought it because im afraid that they might just deny everything especially after i've had the car for 3 years now. what do you guys think? i could be wrong
07-15-11, 06:34 PM
#5
yea, some times accidents don't show up in carfax, from what i have heard. Even my 06 has some spots where it seems there is damage but my records show nothing that could have caused it.
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07-15-11, 06:39 PM
#8
It's possible that the previous owner wanted to repaint the bumper possibly due to a slight fender bender or scratch. For instance, I scratched and gouged the corner of my rear bumper when reversing out of the garage, so I had a vendor repaint that area for me, and that would not go on carfax. Anyhow, these paint reconditions that you pay out of pocket don't go on carfax. I believe if it goes through insurance, then it goes through carfax. So it's possible that the dealer never knew.
Last edited by Individual; 07-15-11 at 06:43 PM.
07-15-11, 06:44 PM
#9
So the the paint on my 2008 IS was peeling off my rear bumper and I went to the dealer to see what they could do and if it was still under warranty. After some inspections, the dealer told me that my car had been painted already so it was not Lexus paint and was not covered under the warranty. The only problem is that I never painted my car and I have never been in an accident. According to the dealer my whole right side was repainted. I got my car used in 2008, but there was nothing on the carfax or the dealer inspection that said anything about a paint job or any accidents. Sooooo the only thing i can think about is that the person who sold me my car lied about an accident and a paint job. I don't know if i should go back to the original dealer that inspected my car when i bought it because im afraid that they might just deny everything especially after i've had the car for 3 years now. what do you guys think? i could be wrong
07-15-11, 06:46 PM
#10
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It's possible that the previous owner wanted to repaint the bumper possibly due to a slight fender bender or scratch. For instance, I scratched and gouged the corner of my rear bumper when reversing out of the garage, so I had a vendor repaint that area for me, and that would not go on carfax. Anyhow, these paint reconditions that you pay out of pocket don't go on carfax. I believe if it goes through insurance, then it goes through carfax. So it's possible that the dealer never knew.
07-15-11, 06:49 PM
#11
I have the same problem, I ran over a stupid bucket and the paint came off and then the dealer said this bumper has been repainted before, and no one said anything about it, going to cost me $1400 for a new bumper, repaint and a new fog light
07-15-11, 07:01 PM
#12
It's a shame how carfax has become so trusted. If only people really knew how over rated it is. I recommend that you just get t repaired by a reputable paint shop and call it a day.
07-15-11, 09:32 PM
#14
Carfax only tells part of a car's history. I find the lexus service history much more informative, but again it probably wouldn't show body damage. In this case, an inspection by an independent mechanic would have likely revealed the repair work to the buyer.
