moyezk

The touchscreen on my 2007 IS300 just stopped working. I took it to the dealer and was told that they had to replace the entire navigation system. The car is out of warranty and its going to cost around $3000.00 to replace the whole thing. Surely there has to be a way to repair the touch screen portion. I have just have to replace my Mark Levinson amp which died a few weeks ago at a cost of $1500.00. This certainly not the quality I expected from Lexus!

Any advise regarding the touch screen problem would be most appreciated?


Moyez

calvin2376

iTrader: (2)

Search the IS - Second Generation forum. Someone just recently posted a thread about an audio shop being able to fix the issue without replacing the entire system for a lot less than the cost of full replacement.

KillaIS250

iTrader: (1)

^ Yeh but that person wasn't saying how to fix it, they wanted you to send it to their friend for repair lol. And since he's got a 2007 IS300, OP probably is far from the U.S. to send it in haha

There's been a few posts about this now though, hopefully someone posts a cheaper fix soon!

brociouz

iTrader: (65)

Worst case scenario (i.e. not being able to fix it), get a used OEM nav, or check out the Fly Audio system.

IS350inCA

my dealer had me call a 1800 number of lexus, and after talking to them they said they'd pay for a new screen (apparently that is all that needed to be fixed) and all i had to pay was an hour of labor at the dealer to get it switched out.

DJKIBBLES

iTrader: (4)

there is this guy on lexusownersclub. His name on there is DcFish. He ships u a unit and you have to ship your broken one to him. So basically he is giving you a refurbished one for your broken one. If you are interested here is the link. He quoted me 850 for my car is250.

http://us.lexusownersclub.com/forums...howtopic=52668

allst4r

iTrader: (7)

sucks mine failed as well in on my 07 is350. but i was under warranty im interested to see how this is easily fixed. since only thing that was broken was the touch screen.

brociouz

iTrader: (65)

Nice! Now that's Lexus service.

moyezk

That sounds promising. Can you provide me with the 1-800 number and even better the part number of the components that were replaced.

JimIs350

I was very disappointed when the touchscreen on my 2006 died two months out of warranty. And shocked when told that they needed to replace the entire unit for more than $2000! I purchased an extended warranty for slightly more money that paid for this repair, and others that may happen in the coming years.

I bought a Lexus because I was concerned about reliability given all the gadgets on cars now. In addition to this expensive electronics failure the recall count is up to 5. I like my IS 350 and our dealership is awesome, but I no longer consider Lexus "special".

As a side note I got a LIFETIME bumper-to-bumper warranty for my 2011 Jeep Grand Cherokee for less than the 4-year extended warranty from Lexus. This fully loaded Overland trim Jeep has even more electronics than the Lexus, a sophisticated 4WD system, a nicer interior, and the MSRP was about the same as my IS 350 purchased several years earlier. Now that is VALUE!!

Kurtz

iTrader: (1)

Jeep offers a lifetime bumper to bumper warranty?

Can't seem to find anything on jeep.com about this... and the only thing I ever heard of them offering was a lifetime powertrain warranty (and even that had some fine print, and I thought had recently been discontinued)

3sgte_slow

iTrader: (4)

That guy was me, I wasn't trying to break the rules. I was just excited that I got it fixed and that person just so happened to be a friend of mine. And I was just trying to help the community out, I know this issue comes up a lot.

Mine crapped out, it took him a little bit of time but he fixed it.

PM me for info.

Also, my other friend got it done thru DCFISH so that is also another option.

KillaIS250

iTrader: (1)

Didn't mean to call you out or anything, just meant that you didn't know the fix, you just knew someone who cud fix it

3sgte_slow

iTrader: (4)

10 char

Thinktwice

The gesture is appreciated, but what would REALLY help the community out would be to let everyone know details for the fix. I know you're tryna help a friend make some extra cash, but just sayin...