Michelin pilots A/S falling apart
#1
Pit Crew
Thread Starter
Michelin pilots A/S falling apart
After my original tires wore out on my IS350 at 20k I bought Pilots A/S but yesterday I noticed that that there are chunks missing on both side of the tires on both front tires at 44k I went to Costco and they told me it would not be covered through the hazard warranty that I purchased. I have never seen tires do this. I am presuming it is some kind of defect for the rubber to come out in small chunks. Any other owner have similar problems?
#6
Tech Info Resource
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The wife has these tires on her Scion tC in 245/35/17. They have a two layer tread and will show this kind of wear pretty normally. They're guaranteed for 45k, so you're pretty close to the end of the mileage warranty. I'm not surprised the tire shop won't do anything.
#7
Pit Crew
Thread Starter
In my attempt for brevity, I was not being detailed enough. The tires cannot be rotated since the is350 has offset tires and they are unidirectional. I live in Tampa all the roads are paved. The markings are identical on both front tires. I have the same tires in the back but they look unblemished. I still have 25k miles left on my tires. I did talk to the general manager of Costco and they are going to prorate my tires about 50% the original cost were $ 240. The tire guys cannot tell me what happened or they do not seem to want to blame the tire. They asked me if I ride rough? What does it mean? I have driven fast on the high way? yes but the tire is supposed to be rated to 150. I have not drag raced it or taken it to track. The brochure I read about the tires says it has different layers of rubber to maintain traction as it ages. Maybe it was not done right or it was not designed to handle the stress of turning. I wonder if I should spend more money to get the same tire and have the same thing happen or get the Hankooks av.
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#8
Yes. I drove the LFA.
iTrader: (9)
We see this concern with this particular tire ALL the time. Whether it is on an IS350, LS430, SC430, doesnt matter... This type of tire wear, called "chunking", is extremely common with the Michelin A/S.. why? No idea.. Is it normal? I guess if you compare it to like vehicles with the same tires exibiting the same condition. One of the only tires that Michelin makes thats worth while is the PS/2.
#10
Pit Crew
Thread Starter
Thanks RTIS250 There is something going on almost sinister. The Costco guy did tell me that he has seen this before but he did not say that it was common to these tires but he did try to stir me to the PS/2 at $30 dollars more per tire at $195 each prorated instead of the Pilots A/S. Unfortunately Costco only sells Michelin and I think Goodrich. I contacted Michelin, I do not want a proration I want a refund. So I can buy some different tires. This incident has made me done some googling and I found an answer to my previous post about the car pulling to the right, even after spending money on an alignment that showed it in specs. Blamed everything else but the tires. Some GS and Benz with these tires exhibited my same problem.
I am going to find out who regulates the tire industry and try to bring this to the forefront. I am disappointed with Costco and I am pissed. Trying to make me think it was the boogie man.
I am going to find out who regulates the tire industry and try to bring this to the forefront. I am disappointed with Costco and I am pissed. Trying to make me think it was the boogie man.
#12
Lexus Test Driver
iTrader: (1)
Thanks RTIS250 There is something going on almost sinister. The Costco guy did tell me that he has seen this before but he did not say that it was common to these tires but he did try to stir me to the PS/2 at $30 dollars more per tire at $195 each prorated instead of the Pilots A/S. Unfortunately Costco only sells Michelin and I think Goodrich. I contacted Michelin, I do not want a proration I want a refund. So I can buy some different tires. This incident has made me done some googling and I found an answer to my previous post about the car pulling to the right, even after spending money on an alignment that showed it in specs. Blamed everything else but the tires. Some GS and Benz with these tires exhibited my same problem.
I am going to find out who regulates the tire industry and try to bring this to the forefront. I am disappointed with Costco and I am pissed. Trying to make me think it was the boogie man.
I am going to find out who regulates the tire industry and try to bring this to the forefront. I am disappointed with Costco and I am pissed. Trying to make me think it was the boogie man.
Aren't you getting a full refund for the mileage you didn't put on them?
IMO you're being a tad greedy.
#13
This situation is different, the tires are obviously defective.
Defective = 100% refund or replace with the same product that isn't defective.
#14
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I live in Tampa, buy the PS2's, I love mine. I have them on all 3 of the cars. Well worth the extra money, now I'm waiting on the tires on our new suv to wear so I can put michelins latitudes on that too. I think you need to make a trip out to Winter Haven to Discount Tire, or order from TireRack. You go to Costco for food.
#15
Pit Crew
Thread Starter
I would not expect them to pay anything if it is something I did, either through neglect or accident but if you did not get what you expected or thought you were getting because of defect or misinterpretation who is at fault then? I do not know if my situation is a rarity or common. But I have already spent time on these tires for an alignment, aggravation, and made to think it is something I did. and I only want the money so I do not have to buy another Michelin and can go someplace else and I would take a partial. I also paid extra for the road hazard warranty. I know PS2 are great. I research them before I bought the Pilots which were a great bang for the bucks. I think the wear rating on the PS2 are like 200 or about 20k miles.