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does Lexus dealers give out loaner car even if you didn't buy the car from them?
at least BMW dealers were like that. i'm in the process of purchasing a 2010 IS350 from a dealer but would like to take it to service in my local dealer (only 3 miles away). sure they'll do service on it but will they treat you differently because you didn't purchase the car from them?
In the US at least they are required to provide a loaner if the service will be >8 hours or overnight.
Anything "better" than that is at dealer discretion (mine for example provides them for any service of 2 hours or more, regardless of where the car came from)
Anything "better" than that is at dealer discretion (mine for example provides them for any service of 2 hours or more, regardless of where the car came from)
same here, they never asked where I bought the car from