I bought an IS250 used in March and I love it except for one thing. I didn't notice it until after I bought it and tried cleaning the inside of the windshield with a microfiber cloth in the blazing hot sun. I set the cloth on the dash while I sprayed the invisible glass and when I pulled the cloth off, a lot of the fibers were stuck to the dash, which had become sticky in the hot sun. I didn't realize it then, but I'd end up putting permanent pits in my dash while trying to pick the stuck fibers off with my fingernail. The thing is I noticed it was sticky before that happened but it didn't occur to me that it was going to be so soft and delicate to scratches until then.
Now I'm very careful with the dash (which can be annoyance) but it seems no matter how hard I try, new scratches seem to appear every other week somehow. Even my Heatshield causes light surface scratches or "scrapes" if I take it off or put it on the wrong way. I have to make sure that I push it flat up against the windshield when putting it on, making sure nothing touches the dash, and reversing that method when taking it off. Even so, I've managed to mess it up when I wasn't paying attention.
Another random scratch. Dunno what caused it.
The pits I left when trying to take the fibers off of the sticky dash with my fingernails. The thing is, I don't remember digging in to the dash like this. I would think that would be something I would remember doing. I was pretty careful to just "grab" the fibers with my fingernails, but who knows. Maybe I did the damage. It was either that or I bought the car with these already there, but I don't remember them being there when I bought it. Though, I didn't exactly look, either.
Just some random scratch. I don't know how it happened. Pretty much par for the course.
These are the scrapes that the Heatshield leaves if it creases during removal and rubs against the dash on a hot day. Also, notice how the dash has been getting scratched up on the left side of the picture? That is the edge of the heatshield causing that, and it can't really be avoided, so it scratches every time the heatshield is used. Also, notice the lint and stuff all over the dash? Yeah, that's a constant issue. A day after I clean it off, it's back.
What could have caused the dash to get sticky and delicate like this? Could it have come from the factory like this? Could it have been a third party product that someone along the line applied to it and caused a chemical reaction? If the latter is the case, I'm going to guess it was the used car dealer (a dealer I had a really good experience with and would do business with again, all things considered) because the dash was in perfect condition when I bought it. It could not have been in this good of shape had the previous owner had to drive every day in this car in Miami (where it was originally leased) unless they never used a sunshield and never touched the dash unless with white gloves and in the shade.