Originally Posted by Bdub619

All of you that are getting these letters, are you still under a Lexus (extended) warranty?

I bought my 2006 IS350 used a couple years ago, just hit over 100K miles and have no warranty. My doors and dash are also getting sticky when exposed to direct sunlight.

Originally Posted by Bdub619

All of you that are getting these letters, are you still under a Lexus (extended) warranty?

I bought my 2006 IS350 used a couple years ago, just hit over 100K miles and have no warranty. My doors and dash are also getting sticky when exposed to direct sunlight.

Originally Posted by leecm

I bought an IS250 used in March and I love it except for one thing. I didn't notice it until after I bought it and tried cleaning the inside of the windshield with a microfiber cloth in the blazing hot sun. I set the cloth on the dash while I sprayed the invisible glass and when I pulled the cloth off, a lot of the fibers were stuck to the dash, which had become sticky in the hot sun. I didn't realize it then, but I'd end up putting permanent pits in my dash while trying to pick the stuck fibers off with my fingernail. The thing is I noticed it was sticky before that happened but it didn't occur to me that it was going to be so soft and delicate to scratches until then.

Now I'm very careful with the dash (which can be annoyance) but it seems no matter how hard I try, new scratches seem to appear every other week somehow. Even my Heatshield causes light surface scratches or "scrapes" if I take it off or put it on the wrong way. I have to make sure that I push it flat up against the windshield when putting it on, making sure nothing touches the dash, and reversing that method when taking it off. Even so, I've managed to mess it up when I wasn't paying attention.

Another random scratch. Dunno what caused it.

The pits I left when trying to take the fibers off of the sticky dash with my fingernails. The thing is, I don't remember digging in to the dash like this. I would think that would be something I would remember doing. I was pretty careful to just "grab" the fibers with my fingernails, but who knows. Maybe I did the damage. It was either that or I bought the car with these already there, but I don't remember them being there when I bought it. Though, I didn't exactly look, either.

Just some random scratch. I don't know how it happened. Pretty much par for the course.

These are the scrapes that the Heatshield leaves if it creases during removal and rubs against the dash on a hot day. Also, notice how the dash has been getting scratched up on the left side of the picture? That is the edge of the heatshield causing that, and it can't really be avoided, so it scratches every time the heatshield is used. Also, notice the lint and stuff all over the dash? Yeah, that's a constant issue. A day after I clean it off, it's back.

What could have caused the dash to get sticky and delicate like this? Could it have come from the factory like this? Could it have been a third party product that someone along the line applied to it and caused a chemical reaction? If the latter is the case, I'm going to guess it was the used car dealer (a dealer I had a really good experience with and would do business with again, all things considered) because the dash was in perfect condition when I bought it. It could not have been in this good of shape had the previous owner had to drive every day in this car in Miami (where it was originally leased) unless they never used a sunshield and never touched the dash unless with white gloves and in the shade.

Originally Posted by LISAF3R

Just a question, have you been to a Lexus dealership for any maintenance while you've owned the car? I have owned my 2007 is350 less than a year and took it to my local Lexus dealership for a simple oil change and My car had several recalls piled up. My service advisor and I came to the conclusion the second owner of my car never used Lexus for maintenance. Then here I come, the third owner. I did not buy my car from a lexus dealership, am the third owner, no warranty attached to me. I believe all it takes is a visit to lexus, talk to a service advisor to run your Vin number for recalls. The recalls will instantly pop up on their screen. It'll also give them a chance to get your mailing info for future recalls. This was MY experience anyway . Hope this helps! Good luck!

Originally Posted by harper7

Finally got mine. Taking it in to Sewell for the Fuel Pressure Sensor Leak(ELF)safety recall pretty soon so I'll see about getting on the waiting list for parts for this.

Originally Posted by isbbq

Anybody know the reason why i didnt received this letter? i am 1st owner. thanks

Originally Posted by is-sv

do you have a is? If so what model year?

Or do you have a bbq?

Originally Posted by isbbq

:d 07 is250

Originally Posted by isbbq

Anybody know the reason why i didnt received this letter? i am 1st owner. thanks

Originally Posted by Sleepy504

I just had a 2007 is350 shipped to me from Florida. Needless to say, my dash and doors are melting. I repair interiors for a living and haven't seen anything like it. I will figure out a cheaper fix

Originally Posted by Zatrekaz

Called my Dealer today and got on the schedule for the fuel pressure recall, asked about the dash/door panels.. they said it was going to be the end of Summer before they got any in. This is after two 3 month delays.

Anyone know if they are stalling or something? Would I be able to go/schedule mine with another dealer? I did get a letter.

Originally Posted by IS-SV

Are you getting anything from Lexus? These cars have had numerous recalls over last 5 years. Maybe your address changed?