Anyone have an issue with Xenondepot?
08-27-06, 04:51 PM
#16
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Join Date: Aug 2006
Location: Fl
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The reason that I went with Xenon Depot is the positive response that people had, if my kit comes in good and installs with success, the wait would have been worth it and the $$, but It was a bit uncomforting having a tracking # that DHL did not recognize as being valid and then them telling you it shows in the system as soon as picked up.
08-28-06, 07:39 AM
#17
Hello,
I do apologize for the delay in responding to this tread. The problem with the tracking number has nothing to do with DHL. We were assured by customs that we would have the product by a certain day after a continuos delay. As a result, we went ahead and sent you the tracking numbers as we wanted to get as much done as possible that as soon as the product arrived we could ship it out right away. Unfortunately, Customs delayed the product even further (with everything that is going on these days customs take longer than usual). I was actually away on thurs+Fri meaning that I did not know about this until this morning.
The products were shipped out on Friday though so you should see them today.
Steve
I do apologize for the delay in responding to this tread. The problem with the tracking number has nothing to do with DHL. We were assured by customs that we would have the product by a certain day after a continuos delay. As a result, we went ahead and sent you the tracking numbers as we wanted to get as much done as possible that as soon as the product arrived we could ship it out right away. Unfortunately, Customs delayed the product even further (with everything that is going on these days customs take longer than usual). I was actually away on thurs+Fri meaning that I did not know about this until this morning.
The products were shipped out on Friday though so you should see them today.
Steve
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