Help me try and make sure Im not getting screwed...please!!!
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Help me try and make sure Im not getting screwed...please!!!
**NOW WITH PICS!!**
If you wanna know details on my car purchase, see my other post from last week. Heres my concern, though.
As part of my agreement and a "we owe" form, the dealership was to perform a timing belt service. The car went in today and when I picked her up, the invoice stated, "tech found timing belt previously replaced". Fk that. I want the service anyway. How do I know that whoever did it before used OEM parts, etc. The car was not previously serviced through Lexus.
Am I right?
Anyway, within the nxt few days, Im bringing the car in again to have this service done, regardless. Hell, it was part of the deal and I can rest assured a trained Lexus tech did the job. I wont get into how mad I am that they didnt just do the job...I have it in writing!!
So, question...how do I mark the water pump? Where is it? Is it easy accessible? Whats best, a sharpie, scratch with a screwdriver? I want to make sure they actually do it.
Any words of wisdom? Links and pics would be great. In the mean time, I'll be searching.
If you wanna know details on my car purchase, see my other post from last week. Heres my concern, though.
As part of my agreement and a "we owe" form, the dealership was to perform a timing belt service. The car went in today and when I picked her up, the invoice stated, "tech found timing belt previously replaced". Fk that. I want the service anyway. How do I know that whoever did it before used OEM parts, etc. The car was not previously serviced through Lexus.
Am I right?
Anyway, within the nxt few days, Im bringing the car in again to have this service done, regardless. Hell, it was part of the deal and I can rest assured a trained Lexus tech did the job. I wont get into how mad I am that they didnt just do the job...I have it in writing!!
So, question...how do I mark the water pump? Where is it? Is it easy accessible? Whats best, a sharpie, scratch with a screwdriver? I want to make sure they actually do it.
Any words of wisdom? Links and pics would be great. In the mean time, I'll be searching.
Last edited by 4pointslow; 03-09-11 at 10:34 AM.
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Thanks, bud. Im no mechanic, though. I found a write up on replacing the timing belt and dont see an easy way of accessing the pump without removing a ton of things. Do you happen to have a specific way for me to mark it? Otherwise, Ill just have to pop the cover and maybe mark the belt itself. Not sure how to do that safely, though.
#4
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If you have everything in writing, I don't see how they can get out of it. You don't need to remove anything to see the water pump, and it's easily accessible for what you want to do. Although it should be blatantly obvious if the pump was replaced, you can put your initials on it with a black marker.
WP:
w/ old WP:
http://is300.rx7t2.com/images/124_2494.JPG
w/ new WP:
http://is300.rx7t2.com/images/124_2499.JPG
You can do the same the same with the t-belt. The t-belt can be accessed by removing the engine cover and the cam gear cover. I think you'll need a 10mm socket and hex wrench (maybe 6mm).
Like somebody mentioned, ask for your old parts, and verify that your initials are on them. If you really don't trust them, you can take phone pics of your markings to compare to the parts you get back after the service is completed.
WP:
w/ old WP:
http://is300.rx7t2.com/images/124_2494.JPG
w/ new WP:
http://is300.rx7t2.com/images/124_2499.JPG
You can do the same the same with the t-belt. The t-belt can be accessed by removing the engine cover and the cam gear cover. I think you'll need a 10mm socket and hex wrench (maybe 6mm).
Like somebody mentioned, ask for your old parts, and verify that your initials are on them. If you really don't trust them, you can take phone pics of your markings to compare to the parts you get back after the service is completed.
#5
yeah the old one will be very dirty and the timing belt wont look nice and neat. Just look for a shiny pump on your car and a dirty one back and get a the old belt back. you could just go up there when they are finishing up and look it over as well
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Thanks, guys! The Lexus tech said the stuff on there had been "previously done". So, on my lunch break, in some daylight, Im going to get in there and check it out for myself. Even if the stuff is new, Im going to have them replace it again, as per our agreement. I feel like they think Im being a ball buster but my point is that it wasnt serviced through Lexus...how do I know if a qualified mechanic did the job, when exactly they did it and if they used OEM parts??
I plan on taking cell pics of my marks so, Ill post em up! Those pics and specific instructions are super helpful. Thank you so much!!!!
I plan on taking cell pics of my marks so, Ill post em up! Those pics and specific instructions are super helpful. Thank you so much!!!!
#7
Thanks, guys! The Lexus tech said the stuff on there had been "previously done". So, on my lunch break, in some daylight, Im going to get in there and check it out for myself. Even if the stuff is new, Im going to have them replace it again, as per our agreement. I feel like they think Im being a ball buster but my point is that it wasnt serviced through Lexus...how do I know if a qualified mechanic did the job, when exactly they did it and if they used OEM parts??
I plan on taking cell pics of my marks so, Ill post em up! Those pics and specific instructions are super helpful. Thank you so much!!!!
I plan on taking cell pics of my marks so, Ill post em up! Those pics and specific instructions are super helpful. Thank you so much!!!!
Last edited by Justin727; 03-09-11 at 06:14 AM.
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#8
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Pics as promised.
I took a bunch. You'll see where I marked the WP. The first pic doesnt have the mark.
What do you guys think? Old or new? Either way, they need to do it but I'm just curious.
Mark
Mark
I took a bunch. You'll see where I marked the WP. The first pic doesnt have the mark.
What do you guys think? Old or new? Either way, they need to do it but I'm just curious.
Mark
Mark
#9
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Your t-belt looks better than mine, but your water pump looks old...then again, I'm due for a new belt lol. Does your due bill specifically say t-belt AND w-pump, or just the t-belt?
On a side note, I'm glad my car never sees snow. Parts of your engine bay look like a coral reef
On a side note, I'm glad my car never sees snow. Parts of your engine bay look like a coral reef
Last edited by rvalero; 03-09-11 at 02:59 PM.
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lol @ coral reef!! Seriously. This is a southern car, too. I dont know what the hell the previous owner did!
Anyway, here is an update:
Car went in to Lexus today. The service lady was really nice (and really cute). She assured me they would do the pump, belt and seals. Since they where slow, they promised my car to be finished before 6pm. At 430, I got the call. "Sir we have some bad news. Apparently the water pump we had was defective so we had to order a new one. We'll need to keep your car overnight."
Oh well. They gave me a 2010 IS 250 as a loaner. My 300 is faster but this one is very fun to drive. Backup camera is slick as hell along with some other neat features. At least it wasnt like the Ford dealership yesterday...giving me an old *** Mercury Sable that was almost out of gas and smelled like smokey wet dog farts.
Ill update again tomorrow!
Anyway, here is an update:
Car went in to Lexus today. The service lady was really nice (and really cute). She assured me they would do the pump, belt and seals. Since they where slow, they promised my car to be finished before 6pm. At 430, I got the call. "Sir we have some bad news. Apparently the water pump we had was defective so we had to order a new one. We'll need to keep your car overnight."
Oh well. They gave me a 2010 IS 250 as a loaner. My 300 is faster but this one is very fun to drive. Backup camera is slick as hell along with some other neat features. At least it wasnt like the Ford dealership yesterday...giving me an old *** Mercury Sable that was almost out of gas and smelled like smokey wet dog farts.
Ill update again tomorrow!
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