thomas1

My appointment is 1/16/2014 earliest dealer could do it.

Dadikins

I guess I got lucky with the appointment.

I made an appointment for yesterday for service & mentioned the recall. They told me that the part(s) won't be in until next week.

My appointment is on Wednesday - they assured me that the part(s) would be there.


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Weighit

I got the notice in the mail last Friday, called Monday and have an appointment next Tuesday. My adviser said to come in with a low fuel tank as they are filling the gas tank after the repairs are complete! I will get a loaner car and some fuel too, not bad.

jakenbake

Next tuesday?! They couldn't get me in until December 27th.

Weighit

My adviser said he could have got me in today but since I didn't care when I got in we made it for next week. Plus when he said they were going to give me gas I needed the extra days to use up the fuel I had just put in.

vandoc

Had the recall performed yesterday. Lexus El Cajon in San Diego came to my house and dropped off a brand new 450h loaner, and picked up my 400h. They came back in the afternoon to my house to drop off my 400h and pickup the loaner. Boy, the new 450h sure is nice! I was kinda hoping they would take longer so I could put the loaner through a good test drive. It was strange to not meet the service advisor in person.

kknguyen11

Vandoc

that is so nice, the one in Kerney Mesa do not have part until Nov-09, can you tell us what exactly they change?

V/r

Khoi nguyen

vandoc

They replaced the IPM transistor power module, 04001-29148.

vandoc

And 2 tubes of special Toyota Lexus proprietary grease 08887-02409

sammyjo

I received the recall letter a week or two ago. Called today and they took me right way. Replaced the IPM transistor and used 2 tubes of grease. No charge for the brand new RX350 loaner.

All very easy and pleasant!

lexsane

Mine is going in Wednesday. They said will take all day. Getting a loaner. Will they give gas as well?
Or only certain dealerships do that?

Weighit

I will ask about the gas replacement and see if it is just a part of the country or all dealers are allowed to full ya up. I have a hard time believing that it is just my dealer, but I guess it is possible that if you bought there they are going a bit farther in trying to keep you as a customer when the next purchase happens. Will post tomorrow the out come.

maseace

The dealer says the free gas is part of the recall. My dealer also gives you 1/2-tank of free gas in the loaner vehicle - not sure how standard that is.

Weighit

Got the car back today, they kept it overnight and called this afternoon and said it was all set. Filled the car up, washed it and had it all shiny waiting for me. My adviser said all the cars in for the recall are to get the fill up on gas. I was given a 2013 RX 350 and it felt much bigger, quieter and as peppy as the 400. Feeling the trans shift was something I have not felt since buying the 400H. I was getting decent fuel mileage of 23.3 for my time behind the wheel, not bad, actually a real nice vehicle.

jtaylor3

Our dealer didn't provide any free gas when we brought our RX400 in for its recall. Their service has really gone down hill recently. Not only did they forget to reset the windows on the car, but they charged us twice for oil on the invoice (we had the 75k service done at the same time). If they overcharge us for the third time in a row, I'm going elsewhere.

Jeff