What's Going on with Servco Lexus Service?!?!
12-28-06, 11:39 AM
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What's Going on with Servco Lexus Service?!?!
They were always known for the best service. Now, all I hear are complaints. Friends, previous customers of mine from when I worked there, even strangers tell me how bad their service is now.
I always had great service because they know me and my Dad always gets good service too, but it seems like if you're a newbie, the service sucks! Plumburg and Young better step it up!
I always had great service because they know me and my Dad always gets good service too, but it seems like if you're a newbie, the service sucks! Plumburg and Young better step it up!
12-28-06, 01:03 PM
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This is the first I have heard. A couple of months ago I did have a small problem with one of their customer service reps (my regular rep wasn't there) but it was quickly resolved over the phone. I have nothing but great things to say about Servco.
12-31-06, 12:40 PM
#3
I have had no problems with either Lexus. I am different than most people though, I call my salesman and have him set everything up. I figure if he wants to sell me any more cars he will make sure I am taken care of properly.
Aloha,
Larry
Aloha,
Larry
12-31-06, 01:06 PM
#4
Are we talking Toyota or Lexus? From Lexus I really haven't had any problems, just not the outstanding "Lexus" service that a lot of mainland people talk about. It seems the same as when I used to go to Acura. Both good, but not royalty treatment good. I've been starting to hear some bad service reports from the Mapunapuna Toyota service though. I guess when you are the sole distributor for the entire state you really don't have incentive to keep customers happy. It's not like they can go somewhere else.
12-31-06, 01:09 PM
#5
Plus he doesn't work there anymore. By the way WaGoNiSt, wwhat the heck? You go through cars like water. What happened to the 06 GS430 and how did you end up with a Porsche Cayenne?
12-31-06, 02:31 PM
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Hehehe, that is a good one. I can't do that since my sales guy is a friend and he also happed to be the original poster Plus he doesn't work there anymore.
By the way WaGoNiSt, wwhat the heck? You go through cars like water. What happened to the 06 GS430 and how did you end up with a Porsche Cayenne?
Plus he doesn't work there anymore. By the way WaGoNiSt, wwhat the heck? You go through cars like water. What happened to the 06 GS430 and how did you end up with a Porsche Cayenne?
Too bad your salesperson aint there any more. He was my favorite salesperson there!
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