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Old 04-13-06, 06:22 PM   #1
zomg!11
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Default Servco Lexus

anybody got anything to say about servco lexus? i think they're awesome and have great service.

edit: yeah this thread was pretty lame but i wanted to see if anybody even looked in this forum.
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Old 04-19-06, 08:14 AM   #2
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I have had one good experience and one bad. But, after the last bad experience I will get my work done at LXS. Chad was really helpful.
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Old 04-20-06, 11:15 PM   #3
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LXS Hawaii also, Chad is helping me with my SC for the August Show.

LXS HAWAII
597-1177
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Old 04-21-06, 03:56 AM   #4
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Servco Lexus too me is just another dealer like Acura, BMW, Mercedes and such. They are nothing special and you get some good experiences and bad ones as well. I've never had any real bad experience, but I've never felt taken care of in the so called "Lexus" way that some here talk about there dealers. They don't pick up the car for you, they don't offer Lexus only loaners, you still have to sit at a cubicle like other dealerships to see a service writer. The techs are competent, but they are no different than any other place. They scratch panels, forget to bolt things up properly, over torque the lug nuts with impact guns. Basically I've experienced all of that while getting our Lexus serviced there. I fixed every problem myself that came as a result of taking it in to the dealer. I had to take off and put back most of my RX330 rear hatch panels because they were all misaligned and put back wrong after a hatch ECU recall. When I did my own shocks, I noticed a lot of the missing plastic caps that had fallen into the void spaces that the techs never bothered to retrieve and even replace on my car. I guess they think most Lexus owners don't work on their own car so if they can't see it t, it does;t matter. Anyway, that is enough of my rant. The local Servco Lexus dealership is competent enough that I would still take my car into them, but I don't expect any great treatment and I aways double check their work to the best of my knowledge when I get the car back.

That said, LXS sounds like a good place to go to
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Old 04-21-06, 08:32 AM   #5
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Quote:
Originally Posted by CK6Speed
Servco Lexus too me is just another dealer like Acura, BMW, Mercedes and such. They are nothing special and you get some good experiences and bad ones as well. I've never had any real bad experience, but I've never felt taken care of in the so called "Lexus" way that some here talk about there dealers. They don't pick up the car for you, they don't offer Lexus only loaners, you still have to sit at a cubicle like other dealerships to see a service writer. The techs are competent, but they are no different than any other place. They scratch panels, forget to bolt things up properly, over torque the lug nuts with impact guns. Basically I've experienced all of that while getting our Lexus serviced there. I fixed every problem myself that came as a result of taking it in to the dealer. I had to take off and put back most of my RX330 rear hatch panels because they were all misaligned and put back wrong after a hatch ECU recall. When I did my own shocks, I noticed a lot of the missing plastic caps that had fallen into the void spaces that the techs never bothered to retrieve and even replace on my car. I guess they think most Lexus owners don't work on their own car so if they can't see it t, it does;t matter. Anyway, that is enough of my rant. The local Servco Lexus dealership is competent enough that I would still take my car into them, but I don't expect any great treatment and I aways double check their work to the best of my knowledge when I get the car back.

That said, LXS sounds like a good place to go to
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Old 04-21-06, 03:39 PM   #6
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Quote:
Originally Posted by TeflonGS
Chris, is this you?

--Tad

Yes Tad it is.
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Old 05-14-06, 03:40 AM   #7
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Need info on this LXS HAWAII. Never heard of them before.
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Old 05-14-06, 09:46 PM   #8
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LXS is located on the street right after Revolutions going makai. It is about half way down the street on the left side. Kind of hard to see the sign. The number as mentioned before is: 597-1177
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Old 05-15-06, 10:21 PM   #9
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So what type of work does LXS actually do? Install aftermarket parts? Routine maintenance? etc? Are they an alternative to going to the dealership but w/out the dealership prices?
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Old 05-17-06, 12:19 PM   #10
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Quote:
Originally Posted by TeflonGS
LXS is located on the street right after Revolutions going makai. It is about half way down the street on the left side. Kind of hard to see the sign. The number as mentioned before is: 597-1177
That place Revolutions, are you talking about the shop on Ward next to TNT? The right after that is Queen St or another street?
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Old 05-19-06, 06:17 PM   #11
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Quote:
Originally Posted by webhed
So what type of work does LXS actually do? Install aftermarket parts? Routine maintenance? etc? Are they an alternative to going to the dealership but w/out the dealership prices?
I never asked them about installing aftermarket, but he did say that he does suspension installs... LXS is like going to the dealership w/o the dealership prices and frills. They don't have loaners, shuttle service, etc.
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Old 05-19-06, 06:19 PM   #12
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Quote:
Originally Posted by drck1000
That place Revolutions, are you talking about the shop on Ward next to TNT? The right after that is Queen St or another street?
That is the same Revolution Motorsports shop right next to TNT tinting. Queen St is the street before Revolutions going makai. LXS is on the street after. Hope it helps.
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Old 05-26-06, 05:06 AM   #13
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yup chad at LXS is awesome. great service and awesome prices. i think he has 13+ years as a lexus tech? really friendly and helpful. i would mos def reccomend him
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Old 06-03-06, 06:02 AM   #14
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Quote:
Originally Posted by yoon
yup chad at LXS is awesome. great service and awesome prices. i think he has 13+ years as a lexus tech? really friendly and helpful. i would mos def reccomend him
Ummmm...I brought my car there once....and that was the last time.

Yes...good to know an alternative to Servco Lexus.

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Old 07-18-06, 03:28 AM   #15
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Old 07-18-06, 03:28 AM
 
 
 
 
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