MickeyS

I was coming home from Home Depot and had in the truck two long tracks for a closet, I Suddenly stepped on the brakes and the tracks hit the screen and took a piece of the upper plastic layer of the screen. The screen didn't brake but there is a noticeable piece that came off. I went to the dealer hoping that they had just the display but to my surprise it is all one unit including the plastic around it with a price tag of )$12,000. Is it possible to repair the display or get it from somewhere cheaper? I'm ready to jump out of my skin.Any help will be greatly appreciated.

rockydog

http://www.ebay.com/itm/Lexus-Gx460-Radio-Navigation-2010-Complete-Part-8680560680-And-8643160540-/131490230346?pt=LH_DefaultDomain_2&hash=item1e9d6db04a&vxp=mtr

Craig B

Check salvage yards, that sucks!

MickeyS

Thanks, I was thinking the same thing too, the plastic on the one on ebay it's scratched, too bad because it was a good price. I am willing to pay $3K for an used one.It looks like the top film or layer came off the display. The navigation Thank God is working fine and the screen didn't crack.

swfla

iTrader: (1)

I do believe that your car's comprehensive insurance may very well cover this. It's up to the insurance company to OK or deny it. Minus your deductible amount.

MickeyS

I thought about it, also the lexus parts manager suggested it too.

Valley101

Most insurance companies define comprehensive coverage as something that happens that is beyond your control, i.e. acts of nature (hail, floods etc). Also damage from vandals or stones flying up from the road and doing damage. It is my opinion that they would define your claim as negligence.

GoHuskers

So, if I hit a tree (hope that will NEVER happen) then it is negligence as well? He did NOT purposely damage the Navi so insurance would pay for it. That is why I have comprehensive coverage.

rockydog

This is overkill but the price is right.
Maybe you could sell the other 19!

http://www.ebay.com/itm/2010-Toyota-Prado-LEXUS-GX460-NAVIGATION-LCD-TOUCH-SCREEN-lot-of-20-/301625066201?hash=item463a4142d9&vxp=mtr

MickeyS

This is amazing! They actually sell just the screen, just what I need! I am ordering it now, thanks so much for your help!!!!

Valley101

For Go huskers: If you run off the road and hit a tree that claim goes against your collision and you pay your deductible. The claim goes against your insurance record and can result in a price increase. Comprehensive claim does not result in a price increase. File too many of them and they may refuse to renew that part of your policy. Please read your insurance policy booklet or discuss your coverage with your agent.
The three main coverages are Liability, Collision and Comprehensive. Each state what is covered under each category. I have been involved with insurance for 57 years and I believe I understand it fairly well. Also, one of the most important paragraphs on any type of insurance is the one labeled "Exclusions"!

MickeyS

Thank you very much to everyone who contributed to this posting. I feel better that the screen can be replaced at a price I can afford. It is outrageous that Lexus sells the unit as a whole at that price. I found a video on the internet that shows how to remove the entire unit. Now I need to find out how to remove the screen from the unit and replace it with the new one. If you find any information about replacing the touch screen I would deeply appreciate it!

MickeyS

So I ordered the screen, it'll be here Monday. I've seen this video https://www.youtube.com/watch?v=HEPc...TUudJREXrWNH04
which shows how to remove the unit. It looks pretty easy, however I would love to find pictures or a video that shows how to actually remove the touch screen. If anyone has information or any tips that can help me I would really appreciate it very much. My wife thinks I am nuts for being upset for something like this, but I really think you may understand why I am upset and want to fix it, and somehow sympathize with me(I really need it!) Thanks again!

JDSTL

I'd definitely call your insurance company. This would be a covered loss.

MickeyS

After so much anticipation, I went home today, took apart the navigation unit completely, it went smoothly and then looked at the part that was damaged and it wasn't the screen. It's in front of the screen, is not the actual lcd screen. I don't know what is called, some people call it the Touch Screen Digitizer Glass Panel. So after all that work I couldn't fix it. Now I have to find out if they sell that part. Thanks for all the help, if you know what is the name of the part and where to find it I will be very happy.