lexus tech taking my car home???
01-09-09, 10:27 AM
#16
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off topic Q. How much does it cost to replace driveshaft on 02ES300?
I am having same symptoms as many GXs, car slips when coming to a complete stop...
or is it something totally different?
I am having same symptoms as many GXs, car slips when coming to a complete stop...
or is it something totally different?
01-09-09, 12:43 PM
#20
Just got off the phone with SA, and light came back on this morning(tech said) and they found different code now. it has to do with front wheel speed sensor, they checked the sensor and it checked out good he said but there is corrosion in pin/connector so he cleaned it. now they are waiting to see if it comes back(they want to make sure car is cold). At least they saved me 1 trip back to their dealer....
This is the first time that I have ever heard/read of a test drive that requires more than 50 miles. This is also the first time that a dealer would just clean a part instead of replacing it. Either somebody is yanking your chain or you just might have found the only dealership that values service more than earning a profit.
From what I read, car dealership nowadays earn more from their service dept than selling cars. So maybe this tech is really special.
01-09-09, 12:44 PM
#21
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yeah i already have posted in es forum but no replies yet... thought gx owners might have better answer since gx had drive shaft issues...
well it happens when i come to a complete stop, like a sec before car stops kinda feels like jerking...
well it happens when i come to a complete stop, like a sec before car stops kinda feels like jerking...
01-09-09, 12:56 PM
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It does sound fishy, so they found a code that directs them to a part that's working right, just needs cleaning?
This is the first time that I have ever heard/read of a test drive that requires more than 50 miles. This is also the first time that a dealer would just clean a part instead of replacing it. Either somebody is yanking your chain or you just might have found the only dealership that values service more than earning a profit.
From what I read, car dealership nowadays earn more from their service dept than selling cars. So maybe this tech is really special.
This is the first time that I have ever heard/read of a test drive that requires more than 50 miles. This is also the first time that a dealer would just clean a part instead of replacing it. Either somebody is yanking your chain or you just might have found the only dealership that values service more than earning a profit.
From what I read, car dealership nowadays earn more from their service dept than selling cars. So maybe this tech is really special.
it was their diagnostic specialist that took the car home, one of their main brain guy(SA said...) and they said they don't wanna start throwing parts at it, especially when part itself checked out okay. i am guessing after cleaning won't address the issue, their next step is to replace it. and i am on their loaner since monday and extended warranty company is paying for the repair. i haven't seen the full finished invoice yet but part was about $1700(i'm sure they make their money off parts too) and labor was only 1-1.5hr worth. but i get the feeling they are trying to address this issue, get it done right before they let customer take it. we'll see how it turns out....
Last edited by hoonami; 01-09-09 at 01:01 PM.
01-09-09, 01:08 PM
#23
it was their diagnostic specialist that took the car home, one of their main brain guy(SA said...) and they said they don't wanna start throwing parts at it, especially when part itself checked out okay. i am guessing after cleaning won't address the issue, their next step is to replace it. and i am on their loaner since monday and extended warranty company is paying for the repair. i haven't seen the full finished invoice yet but part was about $1700(i'm sure they make their money off parts too) and labor was only 1-1.5hr worth. but i get the feeling they are trying to address this issue, get it done right before they let customer take it. we'll see how it turns out....
01-09-09, 02:42 PM
#24
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I wouldn't be too worried about it. They would rather you not bring the car back with the same problem. I would walk through the car to make sure there aren't any dents dings etc... though. Good thing you got the extended warranty
01-10-09, 10:28 AM
#26
This isn't fishy and doesn't need to be reported to Lexus. Do you really think Lexus cares? If you do, you're wrong. I've let them drive my car home before and nothing happened. I can't even remember the problem now. This is my
5th Lexus...
Craig
01-12-09, 06:59 AM
#28
Lexus Test Driver
That doesnt sound like the same problem as the GX which jerks a sec or 2 after you come to a complete stop. If your ES jerks b 4 you come to a complete stop, then it more likely your transmssion slipping or downshifting.
01-12-09, 07:33 AM
#29
Lexucanafer
