Clunk Fix with new TSB
#796
@asgeir75 I cant say unless we can see the whole image where the prop shaft to the differential flange ( 4 bolts are visible ) , but the P/N is same for GX models. There has been no TSB so far after 2008 redesign to the Prop shaft.
#797
Just brought our new to us GX to the dealer to see what they could do about getting the clunk TSB done. The truck only has 21k miles, but the powertrain warranty expired in Dec.
I thought they might be able to do something, based on past experience with my last GX....I was wrong. They quoted my wife $500 to replace the driveshaft, plus tried to get her for another $200 for a new battery.
I have a feeling that the dealer didn't even contact Lexus to see if they would cover, or at least partially cover the repair. I just opened a case with Lexus customer service to see if that gets me anywhere.
I thought they might be able to do something, based on past experience with my last GX....I was wrong. They quoted my wife $500 to replace the driveshaft, plus tried to get her for another $200 for a new battery.
I have a feeling that the dealer didn't even contact Lexus to see if they would cover, or at least partially cover the repair. I just opened a case with Lexus customer service to see if that gets me anywhere.
#799
Part alone is around $320 with shipping form Sewell. My cost for the repair will be $250 with Lexus paying the other $250.
Doesn't make any sense for me to pay $70 more to do it myself.
#800
Driver School Candidate
Propellor shaft replaced by Carmax
I bought my 2007 GX470 in March at Carmax and noticed the clunk right away but didn't know what it was until reading this forum. The 30 day warranty period had passed but they are replacing the propeller shaft at their cost. Thanks Club Lexus.
#801
Driver School Candidate
Join Date: Mar 2010
Location: Texas
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Clunk Fix
We have a CPO GX470 2007. We purchased 8 months ago and have been experiencing the clunk, i took it to my Toyota dealer to change oil and ask him to grease propellar shaft. When i drove away i could tell this did not help.
Icalled Sewell Lexus and was set up with Christy as my service rep. She ask me to give her a few hours and she would call back. She did the next morning and set up an appointment for us to bring vehicle in for the replacement.
While we were there they noticed our power steering rack was leaking and a boot on passenger sie front damaged. This was an additional $2700 dollars of problem they would fix at no charge.
I am not sure it helped, but when we purchased the SUV, i added an additional year to the CPO warranty.
She sent us home in a loaner and 3 days later sent an agent with our car and to pickup loaner, 240 miles round trip.
This is our first time to use Sewell service and after this the car will only be repaired by Sewell with any other repair GREAT JOB SEWELL
Icalled Sewell Lexus and was set up with Christy as my service rep. She ask me to give her a few hours and she would call back. She did the next morning and set up an appointment for us to bring vehicle in for the replacement.
While we were there they noticed our power steering rack was leaking and a boot on passenger sie front damaged. This was an additional $2700 dollars of problem they would fix at no charge.
I am not sure it helped, but when we purchased the SUV, i added an additional year to the CPO warranty.
She sent us home in a loaner and 3 days later sent an agent with our car and to pickup loaner, 240 miles round trip.
This is our first time to use Sewell service and after this the car will only be repaired by Sewell with any other repair GREAT JOB SEWELL
#802
Driver School Candidate
We have a CPO GX470 2007. We purchased 8 months ago and have been experiencing the clunk, i took it to my Toyota dealer to change oil and ask him to grease propellar shaft. When i drove away i could tell this did not help.
Icalled Sewell Lexus and was set up with Christy as my service rep. She ask me to give her a few hours and she would call back. She did the next morning and set up an appointment for us to bring vehicle in for the replacement.
While we were there they noticed our power steering rack was leaking and a boot on passenger sie front damaged. This was an additional $2700 dollars of problem they would fix at no charge.
I am not sure it helped, but when we purchased the SUV, i added an additional year to the CPO warranty.
She sent us home in a loaner and 3 days later sent an agent with our car and to pickup loaner, 240 miles round trip.
This is our first time to use Sewell service and after this the car will only be repaired by Sewell with any other repair GREAT JOB SEWELL
Icalled Sewell Lexus and was set up with Christy as my service rep. She ask me to give her a few hours and she would call back. She did the next morning and set up an appointment for us to bring vehicle in for the replacement.
While we were there they noticed our power steering rack was leaking and a boot on passenger sie front damaged. This was an additional $2700 dollars of problem they would fix at no charge.
I am not sure it helped, but when we purchased the SUV, i added an additional year to the CPO warranty.
She sent us home in a loaner and 3 days later sent an agent with our car and to pickup loaner, 240 miles round trip.
This is our first time to use Sewell service and after this the car will only be repaired by Sewell with any other repair GREAT JOB SEWELL
#803
Driver School Candidate
Join Date: Feb 2009
Location: Texas
Posts: 8
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We have a CPO GX470 2007. We purchased 8 months ago and have been experiencing the clunk, i took it to my Toyota dealer to change oil and ask him to grease propellar shaft. When i drove away i could tell this did not help.
Icalled Sewell Lexus and was set up with Christy as my service rep. She ask me to give her a few hours and she would call back. She did the next morning and set up an appointment for us to bring vehicle in for the replacement.
While we were there they noticed our power steering rack was leaking and a boot on passenger sie front damaged. This was an additional $2700 dollars of problem they would fix at no charge.
I am not sure it helped, but when we purchased the SUV, i added an additional year to the CPO warranty.
She sent us home in a loaner and 3 days later sent an agent with our car and to pickup loaner, 240 miles round trip.
This is our first time to use Sewell service and after this the car will only be repaired by Sewell with any other repair GREAT JOB SEWELL
Icalled Sewell Lexus and was set up with Christy as my service rep. She ask me to give her a few hours and she would call back. She did the next morning and set up an appointment for us to bring vehicle in for the replacement.
While we were there they noticed our power steering rack was leaking and a boot on passenger sie front damaged. This was an additional $2700 dollars of problem they would fix at no charge.
I am not sure it helped, but when we purchased the SUV, i added an additional year to the CPO warranty.
She sent us home in a loaner and 3 days later sent an agent with our car and to pickup loaner, 240 miles round trip.
This is our first time to use Sewell service and after this the car will only be repaired by Sewell with any other repair GREAT JOB SEWELL
Last edited by Kurt10; 08-04-14 at 01:57 AM. Reason: spelling
#804
Wondering if this might be my problem. Clunk started a while back, not bad but noticeable. Now it's gotten pretty bad. I had thought it was a problem with the rear diff because I'm getting a noise that increases with speed. Changed front bearings--they needed it anyway--but that didn't fix the problem. Could this driveshaft problem be the issue?
Also, is this covered by Lexus since they issued a TSB?
Thanks.
Also, is this covered by Lexus since they issued a TSB?
Thanks.
#805
Wondering if this might be my problem. Clunk started a while back, not bad but noticeable. Now it's gotten pretty bad. I had thought it was a problem with the rear diff because I'm getting a noise that increases with speed. Changed front bearings--they needed it anyway--but that didn't fix the problem. Could this driveshaft problem be the issue?
Also, is this covered by Lexus since they issued a TSB?
Thanks.
Also, is this covered by Lexus since they issued a TSB?
Thanks.
#807
Pole Position
#809
I used to let dealer lube it...still always clunked, started doing it myself, used Royal Purple synthetic, have been doing that routine, rear every 5000 miles, front every 10,000 and have not had the clunk since...either its the synthetic or they never put enough grease in the spline zerk fitting...its a 2004 and no clunk.
#810
Pole Position
The 4Runner guys are saying 2 squirts to the zerks on the U-joints, and 4+ to the one on the spline.
Chip H.
Chip H.