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08-27-09, 06:33 PM
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#46
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Driver School Candidate
Join Date: Aug 2009
Location: FL
Posts: 10
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Add me to the list - just noticed one between the AC vent and the side window defroster. Have not made any calls yet, will start tomorrow. '05 61K
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08-27-09, 07:40 PM
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#47
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Driver School Candidate
Join Date: Aug 2009
Location: FL
Posts: 6
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Quote:
Originally Posted by flboater
Add me to the list - just noticed one between the AC vent and the side window defroster. Have not made any calls yet, will start tomorrow. '05 61K
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Not sure where you are in FL but if it is the SE area, I will share with you the name of the person I spoke with at Lexus Corp who can contact the 'area rep'. I believe this forum allows private messaging. Good luck.
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08-27-09, 08:21 PM
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#48
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Driver School Candidate
Join Date: Aug 2009
Location: FL
Posts: 10
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Quote:
Originally Posted by Skippy
Not sure where you are in FL but if it is the SE area, I will share with you the name of the person I spoke with at Lexus Corp who can contact the 'area rep'. I believe this forum allows private messaging. Good luck.
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Let me know, I'm in the Tampa area
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08-28-09, 11:01 AM
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#49
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Driver School Candidate
Join Date: Aug 2009
Location: FL
Posts: 10
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Hey I'm in the SE Florida area as well Palm Beach , I blamed the service techs for the damage. I noticed it right after a radio repair. I'd be happy with the information as well.
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09-01-09, 07:39 AM
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#50
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Driver School Candidate
Join Date: Sep 2009
Location: ga
Posts: 1
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Im having this same problem... anyone thinking class action lawsuit due to Lexus inability to handle this known defect! Its working the BMW e46 subframe problems.
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09-01-09, 01:56 PM
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#51
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Driver School Candidate
Join Date: Aug 2009
Location: FL
Posts: 6
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FLBoater, Davido723, lxowner, please check your message box.
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09-30-09, 06:38 PM
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#52
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Driver School Candidate
Join Date: Dec 2005
Location: GA
Posts: 6
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I thought I was the only one with this issue. Starting to sound more and more like a manufacturing defect.
Burl - the picture on page 3 is IDENTICAL to that of my (well, my wife's) 03 GX470. Sort of creepy.
We live in metro Atlanta and called two dealers. They played dumb, but I've yet to contact customer service for a resolution. Anyone have much luck getting this replaced?
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10-03-09, 04:55 PM
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#53
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Driver School Candidate
Join Date: Mar 2009
Location: tx
Posts: 2
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I thought i was the only one who has this problem. i haven't gone to my dealer yet but i will try, hopefully i'm in luck since they are the only dealer here in town, san antonio, tx. does anybody have a direct line to lexus with regards to this problem, for it seems that the cracked on my 2003 gx is getting longer everyday.
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10-03-09, 05:09 PM
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#54
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Driver School Candidate
Join Date: Mar 2009
Location: tx
Posts: 2
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Quote:
Originally Posted by Skippy
Not sure where you are in FL but if it is the SE area, I will share with you the name of the person I spoke with at Lexus Corp who can contact the 'area rep'. I believe this forum allows private messaging. Good luck.
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can you pls share this person's name and phone number. thanks, appreciate it a lot.
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10-20-09, 08:02 PM
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#55
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Driver School Candidate
Join Date: Oct 2009
Location: GA
Posts: 1
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Gx 470 dashboard crack
My husband and I were proud owners of two Lexus cars until recently. I have a huge crack down my dashboard and went to my local dealership where they told me to contact corporate because this was a default in the dashboard. I have made many calls to out "local rep." who has never returned a call. I spoke with a "customer (no) service" rep who told me that they would NOT replace my dash because I have never gotten my car serviced at the dealership. Are you KIDDING me? I didn't say I had a cracked engine... I have a cracked dashboard. I plan on making a few more calls to Lexus and then I'm taking it to court.
Pictures attached.
VERY Disappointed! 
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10-20-09, 11:21 PM
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#56
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Lexus Test Driver
Join Date: Aug 2004
Location: Alaska
Posts: 817
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Wow thats horrible
__________________
2008 GX-470 BLIZZARD PEARL | 4300K HID'S
2008 BMW 335XI -Wifes Ride | White
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10-21-09, 08:50 AM
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#57
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Driver
Join Date: Jan 2007
Location: NJ
Posts: 104
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It almost makes me sick to look at those pictures.
If this happens to my GX, and Lexus won't do anything about it, that will be the end of Lexus ownership for me.
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10-21-09, 01:09 PM
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#58
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Driver
Join Date: Aug 2007
Location: NY
Posts: 166
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Lexie03, what year is your GX (I'm assuming '03 from your nick)
This appears to be dash production defect related to the fact that the material used to produce the dash is designed to fall appart when the air bag deploys.
Is this problem confined to '03-'05 GX, or are other model years affected?
Last edited by gsobol; 10-21-09 at 01:12 PM.
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10-21-09, 04:14 PM
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#59
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Lexus Test Driver
Join Date: Aug 2004
Location: Alaska
Posts: 817
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I reallly do not understand why Lexus would not cover this!!! this is clearly a flaw that should be taken care of
__________________
2008 GX-470 BLIZZARD PEARL | 4300K HID'S
2008 BMW 335XI -Wifes Ride | White
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10-21-09, 09:34 PM
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#60
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Driver School Candidate
Join Date: Mar 2004
Location: Nebraska
Posts: 8
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Please add me to the list as well. Mine looked exactly like the one pictured here. It has been fixed, didn't even try the dealer route. Fixed by a vinyl repair shop to a satisfactory condition.
Originally a Southeast Florida vehicle with 52,000 miles, 2004 with charcoal interior.
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Tags
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3rd, board, compartment, crack, cracked, cracking, dash, dashboard, fix, gen, glove, gx470, lexus, mend, repair, replace, time  |
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