Warranty Enhancement - Cracked Dash Replacement!
#16
Let's all commit to coming back to this thread as we receive letters from Lexus and attempt to get our dashes replaced. I don't use my local Lexus dealer for service, and I wonder how long they will make me wait.
#18
Thx Sproket for the thread. Ill be hitting my Lexus Dealership up real soon. DO you think this is something that we need to wait for the letter or can we just contact the dealer we bought the vehicle from and inquire about the warranty issue? Thx again!!
#21
so i wonder what the prospect would be for me to have my anti-theft computer replaced durring this recall...? yesterday my GX dropped all the coding for the transponder and wont start now. if its just a matter of re-flashing the computer and reprogramming the key then great, but if it turns out i need a new A-T ECU or amp i might be in luck on the labor to get to it... as the whole dash would have to come out anyways to get to those... do you think i stand a chance on the dealer doing the work and just charging me the cost of parts to do this? i will be calling them monday morning
#22
Pole Position
so i wonder what the prospect would be for me to have my anti-theft computer replaced durring this recall...? yesterday my GX dropped all the coding for the transponder and wont start now. if its just a matter of re-flashing the computer and reprogramming the key then great, but if it turns out i need a new A-T ECU or amp i might be in luck on the labor to get to it... as the whole dash would have to come out anyways to get to those... do you think i stand a chance on the dealer doing the work and just charging me the cost of parts to do this? i will be calling them monday morning
Chip H.
#23
Mine isn't cracked, but gets this weird film on it that needs to be wiped off every few days. I have no idea what it is, but it wipes off just fine but always comes back.
#24
i know i will have to pay for the new computer and programming ect, but why should i have to pay for the dash removal when thats under warranty?
#25
Pole Position
{shrug} Can't hurt to ask them, I suppose.
Chip H.
Chip H.
#26
Driver School Candidate
but if they have to pull the dash to do the recall and the have to pull the dash to replace the anti-theft computer... why not do both at the same time...?
i know i will have to pay for the new computer and programming ect, but why should i have to pay for the dash removal when thats under warranty?
i know i will have to pay for the new computer and programming ect, but why should i have to pay for the dash removal when thats under warranty?
#27
Driver School Candidate
Join Date: Dec 2013
Location: OR
Posts: 20
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Brought mine in yesterday, after 1/2 hr, they found the recall. I live in the PAC nw, so they don't get many cracked dashes. But they acknowledge everything, but stated lexus will be rolling things out in May, and that's when they'll get my dash replaced.
#28
good news!!! What year and mileage is your GX?