Warranty Enhancement - Cracked Dash Replacement!
#1
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Warranty Enhancement - Cracked Dash Replacement!
My wife received a letter in the mail today stating that Lexus is enhancing their warranty program to cover the cracked and / or sticky melting dashboard as a result of heat or humidity. Looks like it covers a variety of models, including the RX from 2004 to 2006, and the GX from 2003 to 2008.
My wife drives a 2004 RX and got her notice. However, I drive a 2004 GX and DID NOT get a notice, although the notice states that the GX is covered. May be rolling it out in waves.
It states that this is just a pre notice, and that they will be rolling out the program in the next couple of months. If you have already paid for a dash replacement, it looks like they're going to reimburse you.
My wife drives a 2004 RX and got her notice. However, I drive a 2004 GX and DID NOT get a notice, although the notice states that the GX is covered. May be rolling it out in waves.
It states that this is just a pre notice, and that they will be rolling out the program in the next couple of months. If you have already paid for a dash replacement, it looks like they're going to reimburse you.
Last edited by cdew002; 12-29-14 at 09:04 AM. Reason: Add photo
#7
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#10
After looking at the picture again I see what you are saying. What a relief! I guess the secondary coverage would apply to vehicles purchased after 2007, giving them the full 10 years.
#12
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#13
Go to www.lexusdrivers.com and register it. Mine doesn't show any pending recalls, so I don't think it's loaded yet for our vehicles.
I'm just glad to see the letter refers to cracks as well as the melting issue.