GS4TEK

iTrader: (1)

i brought my 2011 GS350 in today for the dealer to fix the rattling noise coming from the dashboard after 2.5 hrs of waiting the car was fixed and I drove it to work and the rattling was minimal but tonite after work it was really cold I drove the car home and the rattling noise seem like it coming from the dashboard area near the windshield and the noise was more noticeable than this moring right after i left the dealer.
I just bought the car on March 3, 2015 so far loving the ride but the rattling noise makes me worry.
The car is still under factory warranty until March 29th 2015 Im hoping they can correct the problem before the warranty expires.

What should I do next?

Thanks in advance

Othic

What exactly did they do in 2.5hrs? Theres a TSIB to remove the dash and put felt in certain spots. Ive done a couple and they are a bit of a pain. Took me longer than 2.5 hours to do it though..

Gotcha350

I was about to ask the samething...they couldn't have do too much in 2.5 hours...what the the invoice say they did...

iGS430

It's probably your glove box door side latches. drive with your glove box open and listen and see if that works.

gvu20

I had my dashboard rattle fixed last year. On my Repair Order Detail paper, it states...

instrument panel rattle r&r instrument panel safety, 2.60 ---- 348.40
insulate instrument panel sub-components, 0.90 ---- 120.60
1 noise kit ---- 165.70

Pts: 165.70
Lbr: 469.00

looks to me like my dealership, Westminster Lexus, charges $134 per hour, job took total 3.5 hours...

GS4TEK

iTrader: (1)

I was in by 9am and out by 11:30am

Here is the service invoice
hours: 0.80
REMOVED INSTRUMENT CLUSTER TIGHTEN FEW BOLTS AND ADDED FELT TAPE.
That same day it was really cold below zero temp I drove the car and the rattling still exist but sounds like it coming from the dashboard and windshield area.
During the last 2 days the weather was in the 40's and there was no rattle from the dashboard.
The Tech told me the rattle is due to the extreme cold weather, metal and plastic shrink.

GS4TEK

iTrader: (1)

Took the car to the dealer again today and the tech rode with me trying to replicate the dashboard rattling but there is very little to no rattling at all. I mentioned to him that the dashboard did rattle significantly last week during below zero weather and during the last couple days the weather was warmer in the mid 40"s and I barely hear any rattling. Tech told me when the weather is extremely cold the metal and plastic on our car shrink and causing the dashboard to rattle.
My previous Acura TL did not rattle in the cold winter at all.
Spring is almost here, looks like we will not get any sub zero weather in the Midwest region anymore and I have to wait until next winter to prove it to the dealer so they can try to fix it again and my factory warranty will expire in 3 weeks from today.