GS - 3rd Gen (2006-2011) Discussion about the 2006+ model GS300, GS350, GS430, GS450H and GS460

Lexus dealer screwed my car up

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Old 07-18-14, 06:05 PM
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Shrewd
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Default Lexus dealer screwed my car up

I took my car in to get pinging/knocking noise diagnosed. 2 days later they said i had to get the cam lobe and the fuel pump replaced which will cost $2100. I agreed to get the repairs done. 3 days later they tell me the noise that I complained about stopped but now there is another noise coming from the engine. They say there is a grinding noise coming from the engine and it will code another $400 to diagnose that noise. what can I do? Do I have any options to get my car fixed?

I have a 2007 Lexus 350GS
Old 07-18-14, 06:09 PM
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alchemist
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Time to find another dealer
Old 07-18-14, 10:59 PM
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designo
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Trial and error at your expense is unacceptable.
You're running out of options as your car is with them.
Old 07-19-14, 05:37 AM
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ibidu1
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They are milking you for repairs, they are not properly diagnosing the issue. They are parts slapping! I would call lexus customer support and complain
Old 07-20-14, 09:38 AM
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Shrewd
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OK, I went to the Lexus dealer to pick my car up. I noticed they had not charged me the $2100 they said they would charge for replacing the cam lobe. They only charged me $199 for the diagnosis. The car is still making the same exact noise.

That being said, I took the car back up to the Dealer i bought it from considering i only had it for 2 weeks. i raised hell there and they agreed to put me into something different. I choose a 2008 infiniti M35. I love the car but it is not a Lexus
Old 07-21-14, 09:14 AM
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warandcar
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sorry you left our LEXUS family because of the dealership misdiagnosing your problems.
Old 07-21-14, 11:55 AM
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mr3gs300
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dat sux, im telling u these damn stealerships are out of control smh
Old 07-21-14, 05:25 PM
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Shrewd
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Originally Posted by warandcar
sorry you left our LEXUS family because of the dealership misdiagnosing your problems.
LOL..I left because the Buick Dealer did not have anymore Lexus cars. Well, they did have a Lexus IS 250 but it is too small for my family
Old 07-21-14, 05:32 PM
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TRD_Power
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I love the Infiniti M's! Great cars, but as you said, they just aren't a Lexus... I almost got an M56s, but the interior just felt kinda cheap, and the taillights were meh. The side and front profiles are killer though! Enjoy
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