Completely Disgusted!! Lexus denied a warranty claim!!
09-18-12, 07:21 PM
#16
Pole Position
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The air seats are tricky sometimes. To me anyways. When I'm driving, I hardly feel it. Granted the a/c is pumping on hot days anyway. There have been days i've sat in them with gym shorts and it felt like my shorts were wet, other times not so much lol. I'll have to take a look at my cushion tomorrow and report back. I weigh 230...
09-18-12, 07:56 PM
#18
I really feel that the cushion collapse closes the paths for air to get out.
The seat cushions were designed to be really soft. Soft cushions don't last, but they do help to sell the car (initially).
The seat cushions were designed to be really soft. Soft cushions don't last, but they do help to sell the car (initially).
09-18-12, 07:59 PM
#19
Keep in mind LEXUS messed up and damaged the pillar, not me, and it was recognized that the service tech DID indeed mess it up, yet I was still denied. It's bull**** but I've shrugged it off now and have moved onto other things...
09-19-12, 05:00 AM
#20
Fyi...i checked mine this morning when i got in to go to work and mine doesn't look anything like that. So yours is definitely showing more signs of wear n tear but that may be their claim...normal wear n tear
09-19-12, 08:22 AM
#21
Driver School Candidate
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Question was asked but im not sure if answered. What was the cost quoted to repair? Did it entail just another cushion replacement, whole seat replacement, or something else?
10-03-12, 07:50 AM
#22
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Again, I am not overweight, and do not spend a lot of time in my car everyday to even think this could be considered "normal wear and tear" (I drive 24 miles round trip to work).
10-03-12, 04:58 PM
#25
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I was considering this but wasn't sure how to go about it. Should I play dumb and just take it in or tell them my current dealer are being a**holes and I want a second opinion? What do you guys think would be most effective? I was kind of thinking the later would be cause it would give them incentive to win future business with me.
10-03-12, 08:29 PM
#28
No cooling issue here with my 07GS370. I took a close look (zoomed in) at your picture, it looks like the leather is not well perforated.
The holes are very much blocked. That's why not much air comes out from the seat.
The leather skin is worn out bad. The fading black color also makes the matter worse.
I am 205 lbs and own the car for almost 6 yrs.
I would split the cost to repair at this point.
Last edited by chuckGS350; 10-03-12 at 08:38 PM.
10-04-12, 08:23 AM
#30
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No cooling issue here with my 07GS370. I took a close look (zoomed in) at your picture, it looks like the leather is not well perforated.
The holes are very much blocked. That's why not much air comes out from the seat.
The leather skin is worn out bad. The fading black color also makes the matter worse.
I am 205 lbs and own the car for almost 6 yrs.
I would split the cost to repair at this point.
The holes are very much blocked. That's why not much air comes out from the seat.
The leather skin is worn out bad. The fading black color also makes the matter worse.
I am 205 lbs and own the car for almost 6 yrs.
I would split the cost to repair at this point.