Furious at the Lexus Dealer!
09-04-12, 12:40 PM
#33
My Dealer tried to charge me $4500 to fix a transmission fault, luckily I didn't have $4500 at the time and fixed it for $35. Another left a socket in my steering rack causing it to probably split the bush that i'm replacing now.
No wonder I got the shakes, another removed the Navi in my current car with a screw driver, prying against the dash. Oh and I changed my spark plugs out of my 300 the other day, guess what? only 4 of them matched, unsurprisingly the middle ones (under the intake manifold/throttle body) had not been changed, they only swapped out the easy ones. This is 3 different Lexus dealers and no I'm not an idiot, I have only ever taken cars to them when it's them paying....
No wonder I got the shakes, another removed the Navi in my current car with a screw driver, prying against the dash. Oh and I changed my spark plugs out of my 300 the other day, guess what? only 4 of them matched, unsurprisingly the middle ones (under the intake manifold/throttle body) had not been changed, they only swapped out the easy ones. This is 3 different Lexus dealers and no I'm not an idiot, I have only ever taken cars to them when it's them paying....
09-04-12, 10:09 PM
#34
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All dealers have good techs but actually getting that guy to work on your car is a flip of a coin! and getting a good service advisor is a less chance than fliping a coin! It sounds like its not the hunter balancer you need but a balancer that can measure road force/out of roundness and can match your tire to the rim. called forcematching but i think that may be a hunter term.
09-04-12, 10:21 PM
#35
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09-05-12, 03:49 AM
#36
Speaking of bad service reps, back when i had my 98 ls400 and wanted to make a service at the dealer, the service rep tells me what year is your LS400 and i said 98 and he goes 'they didn't make the LS400 model in 98"
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