steilkurve

You're making me doubt. I assumed I scratched it myself with the vacuum hose but I too left the car at my dealer recently. If I zere you, I would ask the dealer to change it under warranty.

steilkurve

Ok. Called dealer. Replacement part is under $20. No brainer. I ordered one. Should get there in 3 to 4 days. Now, the guy at parts wasn't sure how easy it is install but figure you just popped out the old and put in the new. No instruction or toll required. Anybody knows? Don't want to damage anything when I pop it out. Thanks.

Chris8152

Having a good look at the new part should give you a good idea how to get the old one off.

HUSKERnKS

At $20 I may have ordered 2 just to have a spare for when it gets scratched again.

wgu8213

Can someone confirm this? I know this is an old post but my dealership is claiming you have to replace the whole module. Just curious if anyone else had this replaced. I might call some other dealerships to figure this out.

coach1

Your vacuum missed a lot of crumbs around the console. I noticed that the corners of the one in my ES were rough from use and I was surprised it didn't clean-up. I tried Armoral and cleaner, etc but the surface didn't improve. I'll be interested to see what does work.
If it pops off and can be replaced I'm sure it wont be cheap. Yesterday I paid a visit to replace the ugly green valve stem nuts and they charged me $9. They said the green caps indicate the tires are filled with nitrogen.
Well ... we do love our cars. Don't feel alone when you cause a smudge and it drives you crazy.

coach1

Maybe a plastic cover.....like Grandma's couch

HUSKERnKS

Just pull up. It slides right off.

wgu8213

Thanks. I am working with the general manager directly. I was told twice the ENTIRE module has to be replaced so it wasn't even up for discussion whether or not they can replace this. I've had so many issues at this dealership but the general manager is trying to make it right now. Service manager called this morning to say they will take care of it in addition to some other unfulfilled promises.

This forum is great. I wouldn't have known the truth about this controller if it wasn't for this. Keepin' them honest!

HUSKERnKS

Yep. I had the same issue. Bought two replacements and put the first one on. So easy!

hube

I have the same issue. I used meguiar's Dash & Trim restorer and its a bit less now, although not completely gone.

sj195etb

New to the forum; I have a 2014 GS 350 F-Sport and experienced the same issue...scratched remote touch **** while vacuuming. Does the remote touch **** simply slide off on the vehicle I own? Thanks in advance.

dchar

Yep. Just pull. There will be some resistance but keep at it and it'll "slide off."

sj195etb

Thanks for the quick response. I've already ordered the part and will replace the damaged when it arrives.

MEAHT

iTrader: (1)

A lfew people here are suggesting armor all, try not to get offended but please try not to use this product. I have permanently damaged a dash using armor all.
Just FYI.