GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Would you take your car back to the dealer for this?

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Old 01-21-16, 01:18 PM
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DiezDos
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Default Would you take your car back to the dealer for this?

I've never had a certified used vehicle so not sure to what extend it's benefits should be used lol. Lately I been getting a rattle from the windows control panel. Rattles when I play music and it's very annoying. If I hold the piece down it goes away. Almost like the buttons are hitting against the trim piece or something.



Is this something you would take back your car to service for? Or any quick fix reccommendations.

Also, at about 80mph, I get quite a bit of wind noise from around the drivers side window, can't think that's normal for our car is it?

I don't know, just never been a cry baby about this sort of thing but since I'm paying a pretty penny for it then I'm wondering if I should take advantage of the "certified" part..

Thoughts?
Old 01-21-16, 01:27 PM
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Boomin
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Yes yes all day yes I cant stand that crap, the passenger seat belt touches just right to make noise and it sucks
Old 01-21-16, 01:35 PM
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Davenlei
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I took my CPO car back for that exact same reason (rattling in the door switch area when listening to music loud).

The service manager did not bat an eye and took it in and gave me a loaner. They fixed it all up and it is perfect now. The sheet said the switch cluster was loose.
Old 01-21-16, 01:39 PM
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DiezDos
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Awesome. Glad I asked. I just didn't want to show up and have them say that's something they don't cover. I don't even listen to music that loud and it rattles so something is up.
Old 01-21-16, 01:43 PM
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islandbeef
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Bumper to bumper warranty is a bumper to bumper warranty. Get it fixed on their dime, that's what it's all about.
Old 01-21-16, 02:07 PM
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moose66
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I'd take it back in. But I would not make a special trip just to do it. I too had the same issue with my car. When I played the music, not even loudly, I could here rattles. I had this in two places, one on the drivers door, and one on the passenger kick panel. They removed both panels and inserted some damping material. Probably foam. Problem solved.
Old 01-21-16, 02:38 PM
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Wincer94
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So what is causing that wind noise? What's the fix for that?
Old 01-21-16, 03:18 PM
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DiezDos
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Yeah, what he said ^^

Wonder what they would replace or adjust for that.
Old 01-21-16, 05:45 PM
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dchar
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Originally Posted by Wincer94
So what is causing that wind noise? What's the fix for that?
First, check if your car has paint protector film on the mirrors. This supposedly causes additional wind noise. Also, if an attempt was made to replace the mirror puddle lamps with LEDs by the previous owner, they might not have put it back together correctly. If those weren't it, they might replace the seals around the door.
Old 01-22-16, 09:43 AM
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DiezDos
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Originally Posted by dchar
First, check if your car has paint protector film on the mirrors. This supposedly causes additional wind noise. Also, if an attempt was made to replace the mirror puddle lamps with LEDs by the previous owner, they might not have put it back together correctly. If those weren't it, they might replace the seals around the door.
Mine has the clear protective film on the mirrors so that may be it. Either way I plan on having them check it out.
Old 01-22-16, 10:11 AM
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djrabbi
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My car is doing same thing but I thought it was cause my tint guy took my door panel apart. Guess I am not only one!
Old 01-22-16, 10:50 AM
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Afrosheen
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Well documented, they've had a TSB for this rattling for years. They'll take the switch panels out and slap some felt tape around them, it works.
Old 01-22-16, 12:36 PM
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dchar
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Originally Posted by DiezDos
Mine has the clear protective film on the mirrors so that may be it. Either way I plan on having them check it out.
Be prepared of them telling you that they'll need to remove the film.
Old 01-22-16, 01:31 PM
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mcomer
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Drive at the speed that the wind noise is the loudest and fold in the mirrors.
If it decrease significantly then it's the film. If only slightly then work on the
door frame around the window.
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