My sunroof is leaking [Video]
#17
Lexus Champion
Thread Starter
One thing I forgot to do is look up TSBs. I haven't noticed any snaps or pops but I'll definitely pay attention to that next time I go up a incline.
#18
Lexus Test Driver
My car had this exact same problem. They ordered a new seal for it and tightened it. Only issue I had after that was my sunroof creaked when accelerating from a stop. They got that fixed now for the most part...
#20
Lexus Test Driver
#21
Dealer told me the same thing yesterday - the leaking is normal, unless it comes into the vehicle. They said there are drain gutters built into the roof for the water to exit the vehicle.
They're normally very good at fixing even the smallest things under warranty for me so all I can do now is take their word for it.
They're normally very good at fixing even the smallest things under warranty for me so all I can do now is take their word for it.
#22
Dealer told me the same thing yesterday - the leaking is normal, unless it comes into the vehicle. They said there are drain gutters built into the roof for the water to exit the vehicle.
They're normally very good at fixing even the smallest things under warranty for me so all I can do now is take their word for it.
They're normally very good at fixing even the smallest things under warranty for me so all I can do now is take their word for it.
#23
I can tell you for certain mine does not leak like this. I have been watching it the last few days in the rain and the car wash. This means it is not normal. It is most definitely not acceptable. You need to nicely tell your dealer thank you for his opinion but it is not acceptable to you as a Lexus customer. Ask to escalate it to the next level.
#25
Lexus Champion
Thread Starter
#26
Lexus Champion
Thread Starter
GS is at the dealer now. Late this evening I got a text from the advisor saying they need more time and they'll get back to me on Monday. I'm assuming they found something.
#27
Lexus Champion
Thread Starter
I have the car back now and they said they found a slight blockage in the drain system and they adjusted the sunroof. They washed the car so Im waiting for it to get dirty so I can go through the car wash where it leaked.
I have to say I was going back and forth with my service writer for about 15 minutes explaining to him that it wasnt normal
I have to say I was going back and forth with my service writer for about 15 minutes explaining to him that it wasnt normal
#28
I have the car back now and they said they found a slight blockage in the drain system and they adjusted the sunroof. They washed the car so Im waiting for it to get dirty so I can go through the car wash where it leaked.
I have to say I was going back and forth with my service writer for about 15 minutes explaining to him that it wasnt normal
I have to say I was going back and forth with my service writer for about 15 minutes explaining to him that it wasnt normal
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