And the dealership's carwash DESTROYED my GS...
02-27-14, 01:58 PM
#31
This guy was not all that polite LOL
The best part was when he exclaimed that they couldn't paint my car....when I hadn't even mentioned anything remotely close to that...
I told him that wasn't at all what I was saying but added, if they damaged my car to the point where it needed to be painted...they damn well can and would paint my car. I want the car delivered back to me in the same condition that it was when I dropped it off...its a $60,000 car I'm paying them $130 an hour to service...doesn't sound like too much to ask.
The best part was when he exclaimed that they couldn't paint my car....when I hadn't even mentioned anything remotely close to that...
I told him that wasn't at all what I was saying but added, if they damaged my car to the point where it needed to be painted...they damn well can and would paint my car. I want the car delivered back to me in the same condition that it was when I dropped it off...its a $60,000 car I'm paying them $130 an hour to service...doesn't sound like too much to ask.
I meant more in the sales end.
I'm glad you got it right.
How did you do it in the cold?
Heated garage?
02-27-14, 02:42 PM
#32
Lexus Fanatic
Thread Starter
Yup, heated garage...
02-27-14, 03:58 PM
#33
This guy was not all that polite LOL
The best part was when he exclaimed that they couldn't paint my car....when I hadn't even mentioned anything remotely close to that...
I told him that wasn't at all what I was saying but added, if they damaged my car to the point where it needed to be painted...they damn well can and would paint my car. I want the car delivered back to me in the same condition that it was when I dropped it off...its a $60,000 car I'm paying them $130 an hour to service...doesn't sound like too much to ask.
The best part was when he exclaimed that they couldn't paint my car....when I hadn't even mentioned anything remotely close to that...
I told him that wasn't at all what I was saying but added, if they damaged my car to the point where it needed to be painted...they damn well can and would paint my car. I want the car delivered back to me in the same condition that it was when I dropped it off...its a $60,000 car I'm paying them $130 an hour to service...doesn't sound like too much to ask.
Dealerships are always following up with phone calls and/or surveys to how your last visit with them went. Always trying to improve customer satisfaction.
If you feel cheated/crossed in any way, heads will roll. And you may get a free oil change or detail for your trouble.
02-27-14, 04:53 PM
#34
Lexus Fanatic
Thread Starter
A free detail from them is the last thing I want LOL
Its over, car is fixed...I was compensated for it...the guy was an @sshole, but I can talk with my wallet next time.
Its over, car is fixed...I was compensated for it...the guy was an @sshole, but I can talk with my wallet next time.
Thread
Thread Starter
Forum
Replies
Last Post
chinee
GS - 4th Gen (2013-2020)
24
03-29-19 06:50 PM
bpv12
Automotive Care & Detailing
10
10-27-06 08:26 AM
